New York City Hall Tours and Activities

Walkable area, staff very friendly and helpful, although breakfast seemed to be short staffed with slow service. This was inconveinant when plans were made for the day. Valet parking was great. I would recommend this hotel, rooms clean and not cramped.

My wife and I live in Connecticut. This is our go-to hotel when we have to attend a function in Manhattan (rather than driving back). It is superb and has excellent suites at reasonable prices.

We had a junior suite with balcony. The bed and pillows were very comfortable. The room was well laid out and spacious. Good lighting. Nice big bathroom with plenty of counter space and decent shower though the water pressure wasn't great by any means. Having a balcony was really nice especially since the weather ended up being so good. But the photos of the furniture on the balcony is not at all what you get. You get 2 metal chairs and a metal table. There was a also a planter with nothing in it but dead weeds. So that was pretty disappointing. There are only 4 balconies that I could see - how hard could it be to make them nicer? Finally, there was a place for a mini refrigerator but no fridge in room. If you wanted bottled water, you had to walk 2 blocks to get it. I love walking... just not at midnight. The front desk person was ridiculously dismissive when I asked about it. I could call room service but his words - "a lot of people are thirsty this time of night so I couldn't even begin to guess how long it would take for room service to deliver". Yay. Gotta love that kind of customer service ......:( Just kind of crazy that they don't have an essential like bottled water easily available for purchase for people staying the hotel. That encounter did change my impression of the hotel.