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"Everything was cool. I was in town to sing gospel all weekend and everything was well taken care of. I don’t remember the guys name. It may have been Travis or something like that. He was real cool and was real great help. "

"Clean rooms"

"Room was great front desk staff not so much housekeeping was outstanding "

"Everything was great except the highway outside. Heavy & loud traffic all night long. The staff were awesome! The breakfast was excellent and the place was very clean. "

"The first room we were checked into reeked of sewage or a funky smell, like it was lingering, or it had been there for a while. Once we addressed this to the front desk staff, they allowed us to moved rooms and the issue was resolved. In the New room, there was paint, chipping off walls, inside the restroom. "

"I arrived and the parking lot was pock marked with deep chunks missing; it felt like I was driving on rocks! I parked where the front door should be, and the doors were steel chained shut. I called the front desk and the man instructed me to come into the lobby from the side door; the front doors don’t work. I did and found a man at the front desk arguing to get his ID returned from the clerk sitting behind security glass with a small pass thru teller type opening. When I got to clerk, he told me he was off duty in about 30-minutes, could I come back when the new clerk arrived. During my wait in the lobby, a woman in excessively tight clothing approached the clerk and ask to buy another hour and a half for a room. The same man who asked me to wait for the next clerk obliged the woman, took her money, and handed her a key. I went back to the car and informed my son I think this is a hotel used for activities that may be unsafe for us to be around. He asked to stay somewhere else, and I found a 2-bed room available in The Guesthouse at Graceland for two nights, and another 2-bed room available in The Peabody for the other three nights. I went back to ask clerk for a refund and he was unable to refund my money because I booked they a third party. I went back to my rental car and booked the other two hotels; driving directly to The Guesthouse at Graceland for two nights. I would like a full refund; Expedia should be ashamed to have this hotel on your site!!!!!!!"

"They are in process off upgrading the property. "

"Well trained staff greet you. A thoroughly modern and clean property in a safe community. Lots of shops and restaurants nearby. Easy on and off access to I-40."

"The air conditioning was great we didn't go to the bar. That shower had the prefect amount of hot water. "