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"The spa was dirty with bugs crawling around the pool edge. This made me question the entire cleanliness of the hotel."

"The Hotel was excellent"

"Staff are fabulous. It’s a very old building and could do with some upgrades but the dog friendly atmosphere is unbeatable. Very impressed with the way they handled things during the Crufts week. Would definitely recommend to anyone looking for a genuinely dog friendly hotel. Beds are a little small but rooms and bathrooms are clean "

"Enclosed car park (free), nice breakfast and quiet rooms."

"Unfortunately I didn't realise there would be so many dogs there, more so with owners that we're inconsiderate. We had a dog wailing and barking from 7pm - 8pm, more of an annoyance than anything, but the same dog was then wailing from 7am - 7.45am on Sunday morning, which was completely inconsiderate, I didn't need to be up at 7am. The hotel itself was nice enough but ruined by some of the guests"

"Great gym!"

"Great space and really lovely staffs "

"Quirky and relaxing - recommended"

"The carpet in the room was filthy - does it ever get vacuumed, let alone cleaned? Only one pillow per person and one roll of toilet roll for 3 people for 2 nights! Restaurant and bars on site are very expensive and as the hotel is out, virtually on its own by a motorway junction, there aren’t really any other options. We only ate in the hotel once, the food was below average, overpriced and the service was ‘disinterestment’. The pool is run by a different company which means you need to book. At the time we booked we were not warned that it was being used for swimming lessons, which is fine, I would like everyone to learn to swim. But please let us know so we can book a quieter time for a more relaxing experience. Would I stay in the hotel again? Definitely not. This used to be a very high quality and well run hotel - what has happened to it? 🙁"