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"Room was clean enough but everything was super run down looking. The door had run a path in the wood/laminate floors. Dressers had new stone tops but they were not secured. Lights did not work consistently, mattress base was ripped and tattered, shower grout was black and orange with sediment all over, shower head was caked in sediment, shower head was on an adjustable pole and would not stay in place. Bathroom mirror was a thin peice of mirror barely hanging on the wall with an uncentered unsecured glass shelf under it that sat above an old and abused vanity that has scratches all over it and wood filler and exposed wood on one side like it had been chewed on by an animal or something The property boasted a court yard for gathering and it was the sadest weed covered cement area with a beat up corn hole game and broken furniture I’ve ever seen. Our TV only had a few channels and could connect to Netflix but it was google TV that hadn’t been updated probably since it’s purchase years ago so it kept clitching and pausing and not responding to the remote. The only positive thing about this place was the proximity to the beach. Being right across from the beach and boardwalk was why we chose the property but next time I’ll send a little more and stay someone that actually take pride in the appearance and functionally of the rooms they offer."

"The breakfast options were very good, the area was very clean and there was plenty of food."

"The room itself wasn’t too bad, it definitely had what it needed but it was definitely more dingy. The bathrooms were clean but rather dated which gives this look of being dirty. Sheets had random stains too but honestly I was looking to stay somewhere cheap and convenient so I can’t be too displeased. The staff were super nice and helpful. Air conditioning was loud but good. Great food around here! I wouldn’t be opposed to staying here again if I’m tight on money."

"Beautiful hotel, perfect walking location to pier and wharf"

"Front desk are not friendly and not accommodating. Property and amenities are really great but receptionists should get more training "

"This hotel is a 10 out of 10! The room was immaculate and the shower had a massage ! The bed was amazingly comfortable and everything was like new ! The Mgr was great and they even gave us breakfast for free ! Only a block from the beach ! Would definitely come back again !"

"The staff was so polite and professional. Happy they allowed me to check in early, although being sold out the night before. Room, hallways, pool, restaurant, lobby bathroom and lobby. Everything so clean."

"I was a weary traveler who was greeted by Kim and Alan. Their good energy and assistance was OUTSTANDING!! A room was assigned, gS station and Parking info details given, food choices and ordering happened prior to gas and park so that when I came back, my order was handed to me! I later discovered my phone charger was broken, they found several ideas to solve the issue and made me a cup of tea while I waited on my phone charger. They both went above the ordinary to ensure my one night stay and early 4 am wake up call was going to be comfortable and stress free. I highly recommend Hyatt Place San Jose whose representatives went above and beyond for me!"

"Great staff"