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"Great hotel in the center of Sarajevo with very helpful staff and excellent breakfast buffet"

"After a grueling climb up to Cross Hill, it is a good option to be able to dip into the pool, and this amenity is available. The location is convenient and parking is free. The staff is very friendly, both at the lobby and breakfast area. There was a good selection for breakfast. The room was spacious and the bathroom is clean, equipped with a fully enclosed walk-in shower (minimizes the water from going out the bathroom floor!) We had a relaxing stay!"

"Great"

"Great"

"Absolutely perfect location. 5 minutes walk to the Mostar old bridge. Lots of restaurants right on your doorstep. It'll take you 20 minutes to walk from the bus station or the train station and not easy if you have luggage. The room was nice. A wee balcony, comfortable bed but terrible pillows. Bathroom is very dated. Hot water comes from a tank so no long showers."

"They charge you for the carpark which is ridiculous. Very old hotel, not worth the money at all."

"Perfect location. Literally 5 steps from the old town and everything you need. Breakfast was OK. Same everyday and not much variety. Room was very dark but quiet. The only noise was from.other guests closing doors or chatting in the corridor. Bed was comfy but the pillows were terrible. Lumpy. I asked for a firmer pillow but that was worse. I was not offered my free bottle of wine or offered an upgrade as part of the Hotels.com reward scheme which was disappointing."

"A very clean and well decorated room with plenty of amenities and kitchen to boot."

"Thank you to all staff for their help. "