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"Lovely, grand hotel in a great location"

"All good as far as amenities except air con was either switched off or malfunctioning As a consequence the room was too hot"

"Restaurant not that busy on the evening. We were told to take a seat and then we were ignored. After around 10 minutes I had to get the waiter over. Placed our order. Starters came and when eaten we were again just ignored. Had to chase down staff again for service. Mains came, not what we ordered. Then after that was corrected had to wait ages for the bill. Having worked in hospitality myself I know what it is like. The staff seemed to have no pride in providing a quality service, very poor in that respect, but the food, when they got it right, was acceptable."

"The hotel is clean but needs a little updating. The staff were great and very helpful and we didn't have breakfast. The hotel is very close to T2 & T3 at Manchester airport and the train station although there is also a shuttlebus. I would definitely stay again."

"Incredibly accessible for those who need it. Tierney at reception was amazing! Ordered pizza to the room with ease via QR code which was super helpful to us being hard of hearing. Comfy bed and spacious bathroom. Could not recommend enough!"

"This hotel had a great location for the airport, very easy and accessible. The restaurant was a pleasant surprise great food, which made for a great evening before our flight the next day and our last evening in the UK."

"Staff were very helpful "

"Great price and location but we warned that rooms are extremely small and bed is pushed up against a wall."

"Really lovely hotel, felt nice and quiet, away from the hustle and bustle of the city. The worse thing was the door of the suite connecting the two rooms made it feel a bit tight when it was open. The staff were lovely though, and slippers to take with us to the start of the marathon were a lovely touch!"