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"The room was spotless, staff was professional, friendly, helpful. I did not have the Wi-Fi password so I couldn’t tell you if it was fast and I departed early so I also cannot comment on breakfast. The few things that dropped my rating from five stars to four were minor, and certainly would not stop me from returning. I did not find the showers sufficiently hot. Maneuvering past the bathroom door was a complicated gymnastic feat. The door hits the bidet so it only opens halfway. It’s already a narrow door, so the opening is undersized. The bathroom counter blocks one side, and the door handle protrudes in the other. Awkward and uncomfortable, particularly in the middle of the night. The shower door is equally impossible, and even after the further gymnastics and rock-climbing efforts to get around it so that it can open, then it starts swinging back into the shower under its own weight. There’s only one nightstand, so thou shalt sleep on that side of the bed, regardless of one’s preference. And I really would have appreciated a chair (other than the straight back desk chair) but that may be a matter of economy, as I did not book an upgraded room. Then the hair dryer stopped working mid-style. And there was no price list for the mini bar. See? Little stuff - enough to keep it from all five stars, but not enough for areal complaint. My room was absolutely a good value for the price. I have enjoyed the breakfast on a previous stay and would not hesitate to do so again."

"Convenient location, comfortable room, extremely helpful staff."

"Great staff and breakfast "

"The location to the train station could not have been better, it's literally across the street! The staff was friendly, breakfast was good and the checkout time was generous. Beds were comfy but the pillows were lumpy and not very comfortable. The room was extremely hot and I was thankful that the windows worked, since the AC they advertised on Expedia did not work, nor did the phones to call reception about it. I believe there might be local laws preventing it, but I stayed in a much cheaper place the night before and didn't experience a lack of AC. Basically you have to choose between the blackout curtains or being a little more comfortable. The lack of AC was the only real issue. Everything else was nice."

"Great location, excellent breakfast buffet, very friendly staff, everything very clean, I highly recommend it"

"Excellent and friendly staff, beautiful room we really enjoyed our stay "

"Great central location but very outdated, needs a lot of TLC to get it up to modern hotel standards. It was a cheap price and convenient so can’t be too fussy"

"Had a great time staying at Phi Hotel. Great hospitality by the staff members. "

"Average "