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"Ice cold tiny pokey room at back of the hotel. Had to go buy a fan heater at B&M. The room would be more suitably used as a linen store. They need to maintain the hotel at a comfortable 21C in all areas."

"Lovely breakfast staff very helpful also very good service to disabled people nice entertainment each evening the rooms are clean but can be a bit small in the standard rooms"

"Great friendly receptionist on arrival, easy check-in, room spacious, clean and had everything you could want, breakfast was delicious! Great choice and piping hot! Would definitely recommend the Imperial and will be staying again."

"The staff, food and cleanliness of the Doric is fantastic. It was our second visit and it did not disappoint. I can not speak to highly of the doric."

"Absolutely fantastic from start to finish "

"Tired, dirty and cramped. Online check in pointless, you still have to join the massive queue. Half the 'attractions' of the hotel shut. No ironing board or iron in room, you have to pay DESPITE THIS BEING ADVERTISED AS COMING WITH THE ROOM. Bed was acceptable... A bit lumpy and some questionable hairs. Room was tired, drawers broken, window handle broken, bathroom was dirty and stunk of drains whenever you used the sink. Blood stains on the wall, suspicious stains on the chair at the end of the bed........ When getting back approx 10:30pm we were greeted by 4 police vans outside the hotel, screaming and shouting late into the night - oh and I could hear everything the couple next door were up to. Real classy, doubt it was that good. Never again... "

"The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows. Some areas could use a bit of paint to rejuvenate them. Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill."

"Great staff, facilities, easy to park "

"Great hotel. Friendly staff.great choice of breakfast. I stay here when i can."