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"Friendly helpful staff. Free parking. Quiet room. Good night sleep and delicious breakfast buffet. "

"Everything was excellent - the food, the service, the room and the Spa. The staff were so friendly and helpful. Our room had high ceilings and felt so spacious. The whole experience felt decadent and luxurious. Only 2 minor gripes. Very mini toiletries in the room for 2 people to use. There were small bits of debris on the bottom, this was at 8am. So I would just look at the cleaning schedule. "

"Lovely hotel nice and clean and modern. Pricey breakfast and parking and a coffee for £4.50 but otherwise pleasant stay"

"All fresh and plentiful"

"Fantastic hotel. Well recommended"

"From check in which took 40 mins as they couldn’t find our booking, which was paid for in January. To paying for a meal where chips were hard and stale, did tell the member of staff but was told he would tell the kitchen, he pick up the chips and never returned, not would you like me to get you some fresh chips, nothing, reported it to reception, not interested, reported again the next morning and luckily got a decent member of staff Nichola I think her name, she refunded me my money. Breakfast was cold, day two went to make a coffee there were still water left in the kettle, the kettle was very dirty, the shower was dirty and rusty, toilet stained, the worse thing was when we noticed old blood on the pillow, that was the final straw we checked out and booked into the Hilton which to my suprise was the same price a night as we paid for this awful hotel, experia have been amazing sorting this out for us. I have photos of the things I mention here. This hotel needs the health and safety going in to access this."

"Clean room, Staff very welcoming "

"The lady on reception had just logged on for the day and made extra effort to make us feel like we were a real pain when we wanted to check in! The duplex room was nice, but not as nice as the rooms at the front of the building. The restaurant and bar are beautiful, clean and the staff are lovely. Food is delicious and plentiful. The hotel is stunning in the public areas. Central and very handy for the Belgrade theatre"

"Stayed for a tigers game and it was absolutely lush - gorgeous coffee in the lair the next day too!"