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"The hotel is very good and nice people. The breakfast could have been more better"

"Hotel location is good, cozy and quiet. Convenient for dining and shopping. Staffing crew was kind. However parking, especially for out from the basement to the road, was difficult "

"The photos online are quite dated and the hotel is older than it looks. But was clean, reasonably comfortable and friendly staff. The location is a little remote."

"The room was big, clean, and very nice. Parking was easy and free too."

"Great hotel, still a very new property. Easy check in and very modern room. Only downside for a westerner is the beds were very hard. Otherwise, a great stay. "

"Hot spring is great"

"1. The hotel charges a hefty fee for using the Pool(The Hotel should not charge hotel guests for using the pool.) 2. After paying for the pool fee, you are only allowed to reenter the pool ONE time within 30 minutes. (I asked for an explanation WHY?, but the staff did not provide a legitimate answer.)(If you want to come back to the pool, they will charge the same fee as the first time you entered the pool.)(By the way, the fee is around $30 per person) 3. The concierge staff(female) seemed very dull when asked a question and called the manager to handle our situation. After all, I don't think I will be back at this hotel again. My family and I paid $500 per night at this hotel and drove hours to get here expecting 5 star hotel conditions and quality but none of that was met to the standard. "

"No restaurant close by"