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Palacio Arriluce Hotel

5.0 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for Palacio Arriluce Hotel

Outdoor banquet area
Suite (Marina)
Seasonal outdoor pool
Snack bar
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Room

Premier Room

Premier Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Arriluce)

Suite (Arriluce)

Suite (Arriluce)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually decorated

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Marina)

Suite (Marina) | Terrace/patio

Suite (Marina)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran)

Suite (Gran) | Living area

Suite (Gran)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Marina)

Deluxe Room (Marina)

Deluxe Room (Marina)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Palace)

Superior Room (Palace)

Superior Room (Palace)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Atxekolandeta Kalea 15, Getxo, Bizkaia, 48992

What's nearby

  • Sopelana Beach - 8 min drive - 6.7 km
  • Bilbao Exhibition Centre - 9 min drive - 9.9 km
  • Guggenheim Museum Bilbao - 11 min drive - 12.4 km
  • San Mames Stadium - 13 min drive - 13.1 km
  • Port of Bilbao - 16 min drive - 14.8 km

Getting around

  • Neguri Station - 8 min walk
  • Santurtzi Penota Station - 11 min drive
  • Bilbao (BIO) - 17 min drive

Restaurants

  • ‪Alvarito's Bar - ‬13 min walk
  • ‪Satistegi - ‬13 min walk
  • ‪Tamarises Izarra - ‬4 min walk
  • ‪Cafeteria Egarri - ‬16 min walk
  • ‪La Ola - ‬9 min walk

About this property

Palacio Arriluce Hotel

Luxury hotel near Bay of Biscay
Located close to Bilbao Exhibition Centre and San Mames Stadium, Palacio Arriluce Hotel provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), wedding services and luggage storage
  • Massage treatment rooms, concierge services and a 24-hour front desk
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Baths or showers, hairdryers and shampoo
  • 100-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 38 for adults and EUR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Steam room
  • Wine tasting room

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 28 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night
  • Spa fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 July to 02 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palacio Arriluce Hotel Hotel
Palacio Arriluce Hotel Getxo
Palacio Arriluce Hotel Hotel Getxo

Frequently asked questions

Does Palacio Arriluce Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Palacio Arriluce Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palacio Arriluce Hotel?

Valet parking is free at this property.

What time is check-in at Palacio Arriluce Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palacio Arriluce Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Palacio Arriluce Hotel located?

Located in Algorta, this luxury hotel is 0.3 mi (0.6 km) from Bay of Biscay, and within 9 mi (15 km) of Bilbao Exhibition Centre and Bilbao Fine Arts Museum. Plaza Moyua and Euskalduna Conference Centre and Concert Hall are also within 9 mi (15 km). Neguri Station is 8 minutes by foot and Gobela Station is 13 minutes.

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Palacio Arriluce Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, charming place !
Stayed 2 nights in Jun 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a remarkable hotel--friendly staff, terrific, serene location. I enjoyed the area very much. The spa was well maintained and perfectly sized. It was a welcome relief after traveling the previous week. Its location along the promenade was terrific--perfect for running, walking, just enjoying the vibe of Getxo. Be sure to get out to the local places to eat/drink. I would highly recommend this hotel--especially for its staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and welcoming. Lovely room, great views and helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. A proper 5 star hotel. We hired a car and drove everyday. We stayed here with a toddler. We would stay here again.
Stayed 3 nights in May 2024

4/10 Poor

Sergio Alfonso

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stunning property. Beautifully designed and renovated. Unfortunately the level of detail that they gave to the building has not extended to the service provided. Mostly unattentive staff, however, it seems to be that it is ingrained culturally because it is more than just an isolated incident, it’s part of the overall experience at the hotel. There is no feeling of luxury apart from the building itself, no experience beyond the beauty of the Palace. Pool service was almost inexistent, terrace service very deficient. They seem to be very reliant on events and not very much into providing guests with an ultimate enjoyment in Getxo.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an absolute gem! It is in a very safe, beautiful and elegant location with a stunning view. The staff is friendly and will bend over backwards to accommodate your needs (worthy of its 5 stars). It has a refined and modern look yet offers a wealth of culture inside through its art and food. The service is superb, the food is delicious and the beds are so comfortable. Will definitely come back.
Stayed 4 nights in Oct 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine dining disappointing

Stayed here for the Akelaŕe a three star restaurant but while the service was brilliant, I left a bit disappointed with the food. Very pushy on getting us out on the morning we were leaving, we were delayed due to having to wait for a table at breakfast. Rooms and view were excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

8/10 Good

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
It is a very nice property. The staff at the reception were very attentive, professional and welcoming. At the bar and restaurant the food was good, but the staff there was unprofessional and with lack of manners. We didn’t expect to have this kind of bad service at the restaurant in a hotel like this one.
Stayed 1 night in May 2025

10/10 Excellent

Rajive

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms. Professional and helpful staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with impressive surroundings . You need a car to get around as the property is not downtown
Stayed 3 nights in Jan 2025

10/10 Excellent

Alberto

Stayed 1 night in Oct 2024

6/10 Okay

NICOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Not so9 great
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jonas

Stayed 1 night in Aug 2024

4/10 Poor

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

juan manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2024

10/10 Excellent

Belen

Stayed 2 nights in Dec 2023