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"This is a 4 star hotel however I'd give it a 2 at best. The staff were lovely and could not have been nicer, however the room was very basic. The bed was uncomfortable, the room had a kettle and very basic tea and coffee options. Also, we arrived and was told that no food would be served that night in the hotel but were given no prior warning to this. We then expected a full breakfast (included in the cost) but again, woke to a breakfast of cereal and pastries. At no point did anyone make us aware that there would be no hot food in the morning as well. Probably wouldn't recommend as we chose this hotel over other similarly priced hotels in the area, but fear I made the wrong choice."

"Staff was exceptional. Rooms beautiful, clean and food delicious. "

"Cute. Clean. Food was delicious. Bed was super soft and hot but the rest was great. "

"The rooms were clean and tidy and the restaurant offered a varied menu for evening meal . The breakfast was tasty and a good choice of menus. Staff were friendly in all areas of the hotel ."

"Staff are lovely. Fabulous view from room across the bay. Comfy bed. Great breakfast. "

"Disappointed with the food, it was ok but a bit undercooked, some items missing, and service was a bit slow. The food used to be amazing here, the ingredients still seemed high quality but the preparation and taste wasn't as good as it used to be. The main disappointment was that the rules of the spa have changed and we were unaware we had to book the spa and could only attend at certain times which wouldn't have suited anyway. So we did not get to go to the spa as planned. In previous years this place has been great, hope it gets back there!"

"Parking was fine as we got there before car park filled up. There are no shops nearby. Our room had only a drip of cold water coming out the tap. The bed was sagging and the kettle was rusty inside. Apart from that it was warm and clean. "

"Wonderful historic old Hotel looking out on the Loch. Extremely friendly and helpful reception staff."

"We checked in quite late, but we’re met with a really polite lady behind reception."