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Reviews of Jingshan Garden Hotel

3.5 out of 5
Jingshan Garden Hotel
No.68c Sanyanjing Hutong, Dongcheng District, Beijing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 59 reviews" "
Rating 8 - Good. 14 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little difficult to reach at night given that it is located inside an alley where it is hard for cars to drive into. Otherwise it is a nice hotel to stay in because the bed is comfortable and the service is nice. They even gave me a gift at the end of my stay. At the end of the day, all i ask is that the host treats me with respect and they did exactly that :)
Stayed 4 nights in Jan 2024

10/10 Excellent

ANG

Stayed 2 nights in Oct 2023

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in a traditional hutong hotel.
The staff were excellent and helped up to book a car and driver to take us to The Great Wall of China and The Temple of Heaven as we didn't speak much Mandarin. The hotel was clean and well maintained. The restaurant was excellent and tge food was delicious. The hotel was well situated in the Sanjanjing Hutong right next to Jinshan Park, and in easy reach of most of the popular tourist spots. The staff went out of there way to help us, and were so kind. We would definitely recommend this hotel and would love to return one day.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very centre-located. The hotel is historic and beautiful. The only drawback is there is no heater in the bathroom so it’s a bit cold in there.
Stayed 2 nights in Dec 2020

10/10 Excellent

Vincent

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved just about everything about this hotel; it was beautiful, the staff was welcoming, the location was perfect, etc. Only issue is that there was not enough hot water for 2 people to take showers. The hot water heater had enough for about 5-6 minutes of shower time. I know it's not the easiest location to have a giant hot water heater, but when it's -10c outside, a hot shower would be nice.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Robert

Travelled with group
Liked: Staff & service, room comfort
Very nice people working in hotel and restaurant. Poor water flow from shower and inadequate hot water. Toilet clogged repeatedly, so need better maintenance. Bed was very comfortable and the courtyard and rooms had real “period” charm. Food in the restaurant was excellent.
Stayed 3 nights in Dec 2019

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel in Beijing close to the Palace
The hotel style and condition is nice and well preserved in a traditional Hutong. The location is good in walking distance of the Forbidden City, although the closest metro station is around 15 minutes away. The service is good and polite and they try to communicate in English and give you some support in your travel.
Stayed 3 nights in Dec 2019

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel close to the tourist area. Super comfortable beds.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with the best service
Nice hotel that is not the usual chain kind. Service from staff was great and they were very helpful from giving recommendations to assisting to book tickets and car service.
Stayed 4 nights in Nov 2019

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hutong Hotel
We had a wonderful stay at Jingshan Garden Hotel during our trip. Lu Lu and her team were just absolutely fantastic, kind, helpful and so generous with their time and the lovely details we received during our stay, specially the flowers because of the trip being our honeymoon. The hotel is located very centrally, right in the center of Beijing, some 15 mins walk from the back entrance of the Forbidden City, 5 mins away from Jingshan Park and in the middle of a Hutong, which adds so much flavour to the stay. The room we stayed in was large, modern, comfortable and spotless. Also, the patio is a lovely place to sit and enjoy the afternoon. All in all, wonderful stay and highly recommended.
Stayed 5 nights in Oct 2019

8/10 Good

M:), Perth, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, providing quiet accommodation during the busiest season (Golden week) and wonderful food. The hotel has a very communal feel and the surrounding Hutongs are extremely quaint and peaceful. A great place to go to experience daily Hutong living, with attentive service given by all staff, especially Lulu, the manager. Lulu provides personalised hospitality, endless energy and takes the time to know each guest who stays. Thanks for a wonderful stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic hotel in great location.
Authentic Hutong courtyard accommodation in a central location. Very clean and comfortable. The staff were really friendly and provided a great pack of information about the local area on arrival.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

CK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jingshan Garden Hotel is a small, clean, peaceful and nicely furnished hotel in a Hutong near Jingshan park. Staff were friendly and helpful, and the food was good. We would stay here again. If you are looking to stay in a Hutong area rather than a big modern hotel then this is the place to book.
Stayed 4 nights in Jun 2019

6/10 Okay

William

Liked: Room comfort
Not worth the money
Location looked good, But NOT close to anything. Subway station is not a 20 minute walk, more like 30 minutes. They should have a small transport at hotel. Room is just OK. Beware of the breakfast. Cost is high for a half star breakfast and not included in your room package. Service SLOW. Hotel is really much more expensive than the 5 star chain hotel. Manager very helpful, but the other staff speak little english.
Stayed 5 nights in May 2019

10/10 Excellent

mohamedabbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel with a personal touch service was beyond amazing
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

CP, portland oregon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a definite diamond that we booked for our 30 day Asia trip. It is in the heart of a historical area in Beijing and in a prime location. We wanted to experience the culture in the city and that is why we chose this hotel. It was exactly what we wanted! Attractions are walkable from the hotel and the customer service was amazing!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The essence of receiving foreigners
The Jingshan Garden hotel is excellent in receiving customers and supporting with guidance when visiting Beijing first time!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in the Jingshan Garden Hotel!! The hotel itself is a great location in the city- perfect for sightseeing. It is handy to the Art Museum, the Forbidden City, Jingshan Park and much more. The hotel is tucked away in a quiet hutong, so it is very peaceful and relaxing. The staff is friendly and very helpful from booking a car to and from the airport, to securing tickets for us. They even saw that it was our sister's birthday during our stay and they gave her a cake! I would highly recommend this hotel and I will definitely stay there again.
Stayed 7 nights in Feb 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and traditional hotel, gave us great info about the area. Was a little difficult to find due to poor signage.
Stayed 1 night in Mar 2019

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a base in Beijing
We really enjoyed our stay at Jingshan Garden Hotel. The staff were really helpful and the service was excellent. The room was large, clean and very comfortable. We would stay here again.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything here except the water heater. The room was really nice and clean; Staff were friendly and helpful; The hotel has a good location, close to Jinshan Park and The Forbidden City; Had to wait for at least 2 hrs for the water to heated before showering and next person had to wait another 2 hrs to take a shower, so we’d suggest to carefully schedule showerings. Overall, nice place to stay in Beijing!
Stayed 3 nights in Feb 2019

8/10 Good

Yen Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel in Hutong
My husband and I stayed at Jingshan Garden Hotel for 5 nights on our recent trip to Beijing. The hotel is located in a hutong, which is a little alley way. It is beautifully renovated and presented, and has the feel of an old Chinese home. After check-in, we were given a welcome booklet, which has a brief introduction to Beijing and its surrounds, and all the things that you should see and do. We found it to be very helpful! The beds are incredibly comfortable, and in your welcome booklet, they actually warn you about how comfortable their beds are!! Our main complaint with this hotel is with their bathroom. Their toilet doesn't flush properly, especially if you are used to Western toilets that can handle toilet paper. This can sometimes result in toilet smells wafting into your bedroom. We visited in the middle of winter, and so the smells weren't very noticeable, but we could imagine that in the summer, the smells could get overwhelming. Secondly, the hot water runs out very quickly - this was a problem for us especially after a long day traipsing around in the -10 degree cold. That said, we have never experienced service that is as top-notch. The staff were incredibly attentive and helpful, the food served at the restaurant (though pricey) was delicious, the rooms were thoroughly cleaned everyday, and we received New Year's gifts (tea and a tea set!) from the staff. Thank you to the staff for making our stay so comfortable and memorable!
Stayed 5 nights in Dec 2018
Response from Lu Lu - House Manager on 2 Feb 2019
Dear Yen Ying, Thank you for your very detailed, kind and thoughtful feedback on the Hotel and surrounds. I am so pleased to note that you had an amazing experience with us and that we were able to exceed your expectations on so many levels. Chinese Culture is always at the heart of what we deliver in relation to service and overall ambiance. The Jingshan Garden Hotel is often referred to by our guests as their “Home Away From Home” and a “Tranquil Oasis”. Once again I sincerely Thank You for your feedback, which I can assure you has already been shared with our very dedicated team of staff, and we all look forward to your return and to personally welcoming you back again to the Jingshan Garden Hotel Family. Kind Regards,

10/10 Excellent

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel !! Highly recommend
Highly recommend to stay in Beijing Good location, It takes around 15 mins to 南鑼鼓巷 subway by walk or public bus just 1 mins walk outside the hotel. Excellent service, friendly and helpful staffs Comfortable and clean room The hotel that you stay with the mixture of chinese and western style . And you can experience the local lifestyle. I spent the new year and my birthday here. I will definitely come back again !
Stayed 4 nights in Dec 2018
Response from Lu Lu - House Manager on 4 Feb 2019
Dear Cheung, Thank you for staying with us and sharing your positive feedback with the Tripadvisor community. I have posted your wonderful feedback about our staff on the internal notice board and said thank you to the team for making your stay memorable. We hope to welcome you back in the not too distant future. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018

6/10 Okay

Martin

Liked: Staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

David, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first time in Beijing and a work colleague recommended this hotel. I did some research before and found out the hotel went through some renovations, so everything was supposed to be new. And indeed the rooms and the facilities were all new! The staff were friendy, the restaurant served traditional chinese food, as well as western food. The room was very cozy. Also, the hotel is located really close to the forbidden city and jingshan park. Had a great experience there, will recommend this hotel for sure.
Stayed 1 night in Nov 2018

10/10 Excellent

Carol, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a hotel which is located in the heart of Beijing. I was dreamed to stay in Siheyuan hotel which is very Beijing style architecture. And Jingshan Garden hotel is exactly what I want. I found it's a refurnished hotel and re-opened recently. Rooms are comfortable and facilities quite new. Staff are very nice for the tips visiting around Beijing. BTW, I like the lunch in the outdoor area of Temple restaurant, very cozy.
Stayed 1 night in Oct 2018

10/10 Excellent

Jing, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice surprise! Perfect combination of flavor of Chinese style and western comfortableness. Highly recommended. Could be hard to get a taxi in and out, but still worth it!
Stayed 1 night in Oct 2018

10/10 Excellent

Shuen Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Man Chun

Stayed 3 nights in Nov 2023

10/10 Excellent

Tang Huang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
超級有特色，安靜舒適。 不太好找，建議到達景山公園東門口，步行進胡同，很快就到了。
Stayed 3 nights in Nov 2023

4/10 Poor

Yee Wai Ellena

Stayed 6 nights in Apr 2023

8/10 Good

Yongill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Eduardo, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best decisions in our last trip to Beijing was to stay at Jingshan Garden, the hotel is beautiful, the people at the front desk was really helpful and friendly. The location of the hotel is perfect since it is in the very heart of downtown Beijing, in a safe area (altough it doesn't seem like that at first sight since it's in a Huton), and 10 min walking from a metro station. Breakfast is also very convenient and delicious! I would stay here again without a doubt.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Chui LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice to stay here
Stayed 3 nights in Sep 2019

10/10 Excellent

Janet Ching Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus stops, easy to get around!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegenes charaktervolles Hotel
Sehr gut gelegenes Hotel mit persönlichem Charakter. Die Lage in einem originalen Hutong in der Nähe der Verbotenen Stadt ist ausgesprochen gut. Das Frühstück und das Restaurant sind sehr zu empfehlen und der Innenhof lädt zum Verweilen ein. Der Service ist sehr gut und es werden Ausflüge bspw. zur Mauer angeboten.
Stayed 3 nights in May 2019