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Sheraton Samui Resort

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On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Overview of Sheraton Samui Resort

UNESCO Sustainable Property

Sheraton Samui Resort

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationChaweng Noi Beach1 min walk
  • Popular LocationBangkok Hospital Samui17 min walk
  • Popular LocationChaweng Beach19 min walk
  • AirportKo Samui (USM)16 min drive

Choose dates to view prices

About this area

Koh Samui

Sheraton Samui Resort is located on the beach and in a walkable area with good airport proximity. While the natural beauty of Chaweng Noi Beach and Chaweng Beach can be enjoyed by anyone, those looking for an activity can explore Nathon Pier. Travelling with kids? Consider Escape Break, or check out an event or a game at Phetch Buncha Thai Boxing Stadium.
Popular Location

What's nearby

  • Chaweng Noi Beach - 1 min walk
  • Bangkok Hospital Samui - 17 min walk
  • Chaweng Night Market - 19 min walk
  • Chaweng Beach - 19 min walk
  • Coral Cove Beach - 2 min drive

Getting around

  • Ko Samui (USM) - 16 min drive

Restaurants

  • Long Talay Restaurant — 1 min walk
  • Coco Scoop — 1 min walk
  • Sean Og’s - 4 min walk
  • Charming Restaurant - 7 min walk
  • Dr Frogs - 9 min walk

About this property

Sheraton Samui Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sheraton Samui Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 141 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. 24-hour room service and fridges are standard, as are LCD TVs with satellite channels. Change of towels is available on request
Sheraton Samui Resort offers 141 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Koh Samui hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Glow Spa has 8 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Sheraton Samui Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1108 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for THB 1800.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 5 years old are not allowed in the spa

Property is also known as

Imperial Samui Beach
Imperial Samui Beach Resort
Sheraton Samui Resort
Sheraton Samui
Sheraton Samui Resort Hotel
Sheraton Samui Resort Koh Samui
Sheraton Samui Resort Hotel Koh Samui

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 157 out of 371 reviews
5 - Excellent 42%
Rating 4 - Good. 167 out of 371 reviews
4 - Good 45%
Rating 3 - Okay. 29 out of 371 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 371 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 371 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are sooo lovely and sweet! We came here for our honeymoon and they constantly went out of their way to make us feel special. The food / buffet breakfast is absolutely incredible with a huge variety of both western and eastern foods. The venue itself is beautifully set, with lovely gardens and trees, and the rooms well designed. Daily room service absolute tip top. Hoping we can come back soon!
Stayed 10 nights in Feb 2020

5/5 Excellent

Stayed 10 nights in Feb 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing
The entire hotel needs a FULL renovation, particularly the guest rooms...they have tried painting over dark wood surfaces with white paint and looks like used one coat of paint.. even in the breakfast area. Service was poor, ordering a drink at the pool bar seemed to take forever for the drink to arrive particularly during happy hour... even though there were hardly any guests around! The food was terrible and the wait staff always mixed up orders and delivered to the wrong table. Certainly not 5 star, lucky if it’s 2.
Stayed 5 nights in Dec 2019

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Near the beach but transportation n service level and activities offered was not as per recommended in media.
Stayed 4 nights in Dec 2019