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"Clean, inviting, comfy bed, "

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Great location and the building has an amazing history"

"Parking safe. Last night Italian Buffet. Delicious "

"V"

"Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however."

"Didn't have breakfast. No alcohol available in the bar, general 'tiredness' of the property, especially the bar area and the entrance. Staff very friendly and helpful."

"Been many times, nice team and service, stunning area and old building while new part bran new rooms, excellent fitness center also. Ill say weakest after many dinners would be restaurant."

"Staff members friendly. Room very clean. Good parking near accommodation. A good choice of breakfast & evening meals. "