Front of property - evening/night

Reviews of Ratchadamnoen Residence

3 out of 5
Ratchadamnoen Residence
211/16 soi Damnoen klang Nuea, Ratchadamnoen Klang Road, Bowon Nivet, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 152 reviews" "
Rating 8 - Good. 78 out of 152 reviews" "
Rating 6 - Okay. 18 out of 152 reviews" "
Rating 4 - Poor. 2 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel located in a nondescript area in a narrow side road. Staff were very accomodating, allowing for early check in, luggage storage and a washeoom to freshen up while waiting. No elevator on site. Use of stairs only.
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean but location was in a lane way which was shady especially coming home late at nite. The lobby and reception are could use some air conditioning when front desk is closed. All and all not a bad place to stay.
Stayed 1 night in May 2023
Response from Ratchadamnoen Residence Team on 26 May 2023
Thank you very much for your kind feedback, we are very appreciated and hope you had a wonderful trip in Bangkok.:")

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities
I'd definitely come back here again! The staff were fluent in English and very helpful. The only things to be aware of is that there is no elevator in the building and there is no AC (other than your hotel room).
Stayed 9 nights in May 2023
Response from Nuttawan C. on 16 May 2023
Thank you very much for your review, we hope that we are a part of your wonderful trip in Bangkok! :")

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Nuttawan C. on 30 Jan 2023
Thank you very much for your rate us, we hope that we are a part of your wonderful trip in Bangkok!

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay downtown Bangkok
Hotel is very central to the main attractions in Bangkok. It is a suite type hotel with a small kitchen, living room and bedroom. No elevator so limited mobility people should not stay here. The staff are off at 10 pm TIL 5amor there a bouts. Breakfast is fine. Rooms are fine.
Stayed 3 nights in Mar 2020
Response from Ratchadamnoen Residence on 15 Mar 2020
Thank you very much for your kind feedback. We are very sorry for your inconvenience that does not have an elevator to services in our building.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ratchadamnoen Residence on 11 Feb 2020
Thank you very much for your rate us! Hope you had a great time during your stay.

10/10 Excellent

Wen Hsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location, and clean room.
The receptionists are super nice. They helped us a lot with where to go and what price to go for. Packed breakfast is available If you are leaving early for your tours (which is great). Room is very clean and comfortable with enough space for all of our luggage. The hotel is very close to Khao San Road. In addition, there is a school near the hotel. You can get some delicious local food at an (student) affordable price during after-school hour!
Stayed 4 nights in Feb 2020
Response from Ratchadamnoen Residence on 10 Feb 2020
Thank you very much for your kind review, we are very grateful. Wish to see your family again when you come to visit Bangkok!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Ratchadamneon Residence on 13 Nov 2019
Thank you so much for taking the time to rating us a great review, we really appreciate it! We hope you had a pleasant stay here.

10/10 Excellent

Alkyoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location
The room was very nice with a lot of space. The breakfast was a bit basic and not replenished too often. Service was friendly and helpful. They changed our towels every day even though we hadn't thrown them on the floor which I can see where it comes from but is pretty wasteful in my opinion. I can use the same towel 4 days, no problem.
Stayed 6 nights in May 2019
Response from Ratchadamneon Residence on 13 May 2019
Thank you very much for your kind feedback. As you mentioned about a used towel, it will be problem to us if the guest throw it on the floor because of the cleanliness so we always ask the guest to hang it then our housekeeping staffs will change it when they clean the room. Thank you so much.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Great Location
I have stayed here several times and I am always very happy with it. It is a great location...quiet street yet only a few minutes walk to Khao San road area. The apartment was very clean and the breakfast is good. The only thing that could be better is the internet connection. For the most part it is decent but can slow down a lot at times, especially in the evenings. It is very good in the lobby and the box was right outside our room on the third floor but it seems to need a bit more of a boost so I imagine distance is a factor.
Stayed 3 nights in Mar 2019
Response from Ratchadamneon Residence on 19 Mar 2019
Thank you very much for your kind comments for an internet issue, we will check it as soon as possible. Hope to see you again and again!

8/10 Good

LINDSEY

Liked: Property conditions & facilities, room comfort
Great location
Wonderful location, very close to all the sights with great transport options locally and to the airport. A quiet side street so easy to get to sleep even though very central. I stayed in a standard room on the 3rd floor and it is not as attractive as the photos on this listing show it as. I couldn't find the pc to use in the "business centre" so I think that is long gone, too. No lift, so if you have large luggage, you are going to struggle up those stairs! The breakfast was great and catered for all - I noticed someone said nothing for vegetarians but thats not true. The bathroom is small and needs refurbishing, but overall it was a good size for one. Staff weren't friendly, but approachable. I would stay here again, though, as even though the room was basic and unattractive, it was clean and good value for money.
Stayed 2 nights in Jan 2019
Response from Ratchadamneon Residence on 26 Feb 2019
Thank you very much for your kind feedback, we will try to improve the weakness points that you mentioned. Hope to see you again.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place worth staying at
great place only real negative is water pressure
Stayed 3 nights in Dec 2018
Response from Ratchadamneon Residence on 3 Jan 2019
Thank you very much for your kind feedback, we will try to resolve this issue as soon as possible.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent find good location
We had a lovely stay, good location airport shuttle stop 3 min walk away. Close to most of the main attractions 20 mins walk. Very clean, staff very helpful, good breakfast only downside is there wasn’t a lift (not an issue for us not elderly or not as mobile people may struggle) over all excellent stay
Stayed 2 nights in Nov 2018
Response from Ratchadamneon Residence on 3 Dec 2018
Thank you very much for your kind feedback. Hopefully that you had a pleasant stay here. :")

8/10 Good

Nan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. You can walk to the tourist attraction around Ratchadamnoen.
Stayed 1 night in Nov 2018
Response from Ratchadamneon Residence on 19 Nov 2018
Thank you very much for your kind feedback! Hope you had a pleasant stay here.

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
it's good value for money. 10 min walk to Kahosan Rd great breakfast. friendly staff
Stayed 3 nights in Nov 2018
Response from Nalin on 14 Nov 2018
Thank you very much for your feedback after your recent stay with us. Looking forward to welcome you back.

2/10 Terrible

Cheyane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I’ve ever stayed in all of Asia
The people who own this building are the worst. I left my phone in a cab and tried to get it at 5 am. I learned that the building door is locked so I had to get the key from behind to meet an Australian guy who tried to kidnap me to his house. There was no security to prevent such a thing. In the morning, the staff told me they had film of me leaving and wanted to call the cops. I had a flight to catch but she had a cop follow me to the police station. The cop didn’t speak English but he did block me from leaving to a taxi to the airport. I was forced to go to the police station on the way to the airport since she called a cop who spoke no English to explain her side of the story only. I finally explained the whole thing to the tourist police who laughed at the situation and how crazy this person is. I would never recommend for anyone to stay here based on how rude and insane the owners are. The day before I asked them for salt to make a scrub. They told me they couldn’t fill a bowl with salt because they were running low. I then checked their salt shaker and found out it was filled with salt. These people are bad at their job and awful. Even the breakfast is awful and they refused to feed us because we are vegetarian and can’t eat their food.
Stayed 1 night in Jul 2018

8/10 Good

Sergio, UK

Liked: Cleanliness, staff & service
Good location
The hotel is located just off the main road, giving it a quite location, khao san road is a short walk away with the buzz of the night market, and almost endless choice of street food,
Stayed 8 nights in Jul 2018
Response from Ratchadamneon Residence on 17 July 2018
Thank you very much for your kind feedback, we will try to improve our service as much as we can.

8/10 Good

Dante, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, greatly located
Rooms very clean, great breakfast. Perfectly located, walking distance to various attractions
Stayed 1 night in Mar 2018
Response from Ratchadamneon Residence on 27 Mar 2018
Thank you very much for all of your visit at our place, 4 times in 2 weeks!. We hope you had a pleasant stay here. :")

6/10 Okay

Dante, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
The hotel is very well located, close to many tourist attractions. Very good breakfast
Stayed 1 night in Mar 2018
Response from Ratchadamnoen Residence on 30 Mar 2018
Thank you very much. Hope to see you again!

8/10 Good

Dante, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located
Hotel was very clean, breakfast was great, and many attractions close by.
Stayed 2 nights in Mar 2018
Response from Ratchadamnoen Residence on 30 Mar 2018
Thank you very much. Hope to see you again!

10/10 Excellent

Gaomee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such great staff and they were really accommodating.
Stayed 3 nights in Mar 2018
Response from Ratchadamneon Residence on 21 Mar 2018
Thank you very much for your kind feedback, we hope that we will have a chance to service you once again.

2/10 Terrible

Kamil

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bangkok
Clean hotel. Terrible breakfast. Service ok. We have been located on 4th floor with no lift. Noisy on night due to air condition fans working outside. Bed uncofmortable. Plus for location. Would not be back to this hotel anymore.
Stayed 2 nights in Mar 2018
Response from Ratchadamneon Residence on 19 Mar 2018
Thank you very much for your kind feedback. We are very sorry for your inconvenience.

8/10 Good

Dante, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at BKK
Good looking and clean hotel. Great breakfast and centered location. Friendly staff.
Stayed 3 nights in Mar 2018
Response from Ratchadamneon Residence on 19 Mar 2018
Thank you very much for your kind feedback.

6/10 Okay

Eimantas

Liked: Cleanliness, staff & service
Only to sleep after Khao San Road parties.
Small, clean hotel, not far from Khao San Road, but in creepy place.
Stayed 1 night in Mar 2018
Response from Ratchadamneon Residence on 9 Mar 2018
Thank you very much for your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, especially the woman who worked in the morning during breakfast. Room was good. Only problem for me was my room was directly at the top of the stairs so I would get woke up when kids come back from partying on Khao San. Overall wonderful stay though
Response from Ratchadamneon Residence on 22 Feb 2018
Thank you very much for your kind feedback and as you mentioned we will try to improve the soundproof problem as soon as possible! :") Hope to see you once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Bangkok
lovely hotel with great staff and in a prime location.Close to Khao San rd but not in the main street. Could have more ammenities and I was very disappointed with the breakfast coffee being instant coffee
Stayed 3 nights in Jan 2018
Response from Bo on 25 Jan 2018
Thank you very much for your feedback! We will try to improve as much as we can.:")

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Thank you very much for your review!

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for price
Good location to walk or take tuk tuk to the major sights and kao San (if that is desired). Clean and quiet. Nothing fancy but thats not what we expected for the price, plus we were not planning on spending much time there other than sleeping. Very nice and helpful staff. Breakfast was ok. some real coffee would have been nice. internet worked great. Thank you guys!
Stayed 3 nights in Nov 2017
Thank you very much for your kind feedback, we will try to improve our breakfast quality so hope to see you again! :")

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Excellent location for temples, grand palace and kao sahn road. Easy to locate. Really clean apartments with large fridge and tea and coffee. Good choice of breakfast but only luke warm. Would stay again
Thank you very much for your comment, we will improve a quality of Breakfast! Hope to see you next visit in Bangkok! Best regards, Ratchadamnoen Residence Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely apartments in a great location. One small low point was after travelling to Bangkok from the U.K. And arriving at the hotel early in the morning, we were not allowed to check in until 2pm and were not offered early check in, which we would have happily paid for. As a couple used to backpacking, not a major issue for us, but would be horrible for a family or someone wanting that bit of comfort after a very long journey.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful old warehouse conversion. Big rooms. I enjoyed it very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Close to market
Good for couples or single travellers. Would not suggest staying with kids specially if you get room on top floors.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Great location, close to Khaosan Rd and The Grand Palace. Bus lines very close by so getting around is easy. Room was spacious and clean. Air conditioning was excellent and the shower was hot. Breakfast had good options and the service was fast. Only down side was the bed was extremely firm/hard but this is to be expected.

10/10 Excellent

Marta & Dan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments!
Excellent value for money, its like studio apartment. Clean, comfortable in very good location. Perfect!

10/10 Excellent

Chander Verma, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place and hotel to stay in Bangkok. Value fir
It was memorable

8/10 Good

Darren, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great room for group of 3
Great location in Bangkok, walking distance to KhoaSan Road, nearby to tourist attractions including Grand Place and reclining Buddha. Room is a one bedroom apartment with additional single bed in living/lounge room.

8/10 Good

David, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ratch
Fairly average across the board. Comfortable bed, everything worked, bell desk was nice.

10/10 Excellent

Jennifer, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & clean, felt like small apartment.
For a budget hotel, this place is surprisingly comfy. We were impressed by the size of the room and happy to have two air conditioners to ensure refuge from Bangkok's unbearable heat. Our bed was large and easy to fall asleep in after a full day of walking around the city... great location for seeing the Grand Palace and other awesome temples. It is right next to Khao San Road if you're into that, but far enough away from it if you're not.

6/10 Okay

Matthew, Bristol

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reasonable price hotel near the Bangkok temples
The hotel is a little difficult to find, as it is down a back alley. The breakfast can be a good introduction to Thai food options. The staff are friendly and helpful. Only real complaint is that the extra roll out bed had a thin mattress which ment it was more comfortable to sleep on sofa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price!
This hotel is located 5min from Koah San Road. It's somewhat old, but clean and very comfortable. For the price it's quite good. The service is good, but some desk employees can't speak english at all.

8/10 Good

Nadja, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
One of the stuff (woman) was unfriendly but all the others were really welcoming Hosts.

10/10 Excellent

atul, delhi, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel close to khao san and downtown chinatown markets and Wats. V clean and value for money.

10/10 Excellent

young Mi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
교통 좋고 조용하고 깨끗함
Stayed 3 nights in Oct 2023
Response from Ratchadamnoen Residence Team on 5 Nov 2023
Thank you very much for your kind feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Ratchadamnoen Residence Team on 10 Sept 2023
Thank you very much for your review.

8/10 Good

clara

Stayed 3 nights in Mar 2023
Response from Nuttawan C. on 25 Apr 2023
Thank you very much for your review.Hope we were a part of your wonderful trip in Bangkok!

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Ratchadamnoen Residence on 14 Apr 2020
Thank you very much for your kind rate us, we are very appreciated.

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ratchadamnoen Residence on 16 Feb 2020
Thank you very your kind rate us, hope to see again and again next time when you come to visit Bangkok!

10/10 Excellent

KWANGWON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place ever, breakfast are good, staffs all nice Also i lost my money there , they found it and give it back. They are really nice
Stayed 1 night in Jan 2020
Response from Ratchadamnoen Residence on 2 Feb 2020
Thank you very much for your feedback, hope to see you next year in Bangkok Marathon 2021!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff was so friendly and helpful. The hotel is 1-2 min close to the democratic monument and easy to be found even it’s not on the big street. McDonald’s and 7-11 are also near, could walk to Khoasan road. The hotel room was so clean, big and not noisy outside. Even there is no elevator in the hotel, I’ll definitely come back. Thank you!
Stayed 3 nights in Jan 2020
Response from Ratchadamnoen Residence on 31 Jan 2020
Thank you very much your nice review, hopefully to see you again next time when you come to visit Bangkok!