Deluxe King Room with Balcony
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Reviews of Banchory Lodge Hotel

4 out of 5
Banchory Lodge Hotel
Dee Street, Banchory, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 172 reviews" "
Rating 8 - Good. 39 out of 172 reviews" "
Rating 6 - Okay. 10 out of 172 reviews" "
Rating 4 - Poor. 4 out of 172 reviews" "
Rating 2 - Terrible. 2 out of 172 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Apr 2024

10/10 Excellent

Iain, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugely enjoyed a wonderful stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful stay during a wedding weekend. Although, our travelling experience was nightmare. It was lovely to finally arrive at Banchory Lodge. The scenary is amazing, the breakfast was lovely. Staff were friendly. Thank you for our stay and first Scottish experience, we'd love to return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great views and excellent staff.
Stayed 1 night in Apr 2024

2/10 Terrible

Hewash

Stayed 1 night in Mar 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience all round, would return again for sure.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A New Favourite
One of the best “Twixmas" breaks we've had in the most dog friendly hotel we've found. Staff couldn't have been nicer to us and our hairy companion. Location ideal (and beautiful), room very comfortable and spacious and food excellent. Thanks to all staff and we'll be back.
Stayed 3 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel that's well looked after and great food.
Stayed 2 nights in Nov 2023

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in a super room,all staff were friendly and approachable,it’s a beautiful hotel. The girl who checked us in was very friendly and professional. Only downside was the amount of emails sent regarding check in two phone calls,I was sent a link,to check in at least twice,I was unable to open the link ,I then phoned the hotel to advise I couldn’t open the link, I was told all was OK,the next day I received a call asking for more details,the night before I checked in I was sent another email regarding check in . Left me feeling a bit frustrated. The previous night we stayed at the Tor Na Coille, check in took less than one minute,and no emails,apart from one confirming conformation.
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Davis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant revisit 25 years on
We were history repeating - staying at Banchory Lodge to visit our daughter in Aberdeen as my parents often did 3 decades ago to me! We hadn’t been there since we left the area nearly 25 years ago and it was nice to find the place feeling familiar. It has changed and developed since then, but still had a homely feel and we had excellent food and a very nice room with a comfortable bed - a bid deal for us these days! We missed the lovely lounge - now a dining room, and the old panelled dining room which is now a function suite. I’d have liked somewhere comfortable to sit for coffee after dinner - or, if staying longer, to sit and read etc. But I guess it’s serving meals that pays the bills now. The location is as lovely as ever and we enjoyed our stay very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Robbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Visited for a friend's wedding and had a great stay! Beautiful hotel, lovely rooms, good food, and friendly staff. Highly recommend!
Stayed 2 nights in Nov 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Banchory Lodge
Beautiful find, and fantastic food!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Absolutely stunning location, fantastic service and wonderful food. Cant say more than this.
Stayed 1 night in Oct 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Banchory Lodge Hotel, friendly staff, great setting. Will be back again
Stayed 3 nights in Oct 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Drusilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Staff
Staff at Banchory Lodge were outstanding. This was a trip for my Mum to meet with long-standing friends. Rooms were clean and comfortable, and we loved the individual designs. The highlight was how the team, knowing we were meeting friends for dinner in the restaurant and that there were hearing issues and infection vulnerabilities, found us a perfect quiet, separate location for dinner. Excellent breakfasts and dinner. Highly recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

Judith, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting by the River Dee. The food was outstanding! Did not want to leave!’
Stayed 1 night in Oct 2023

10/10 Excellent

Chloe

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Stayed 1 night in Sep 2023

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This room was advertised as sleeps three, no way the room was tiny, very very disappointed with the room
Stayed 2 nights in Oct 2023

8/10 Good

Maggi, Cookham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is beautiful right on the river. The room was nice but the bathroom was a bit dated, which wasn’t in keeping with the room standard. The dining room is beautiful and the food was very nice. Staff are very friendly. It would have been nice to have an area of the bar to retire to for a drink. As the hotel was full all tables in the bar were set for dinner.
Stayed 1 night in Oct 2023

10/10 Excellent

Mrs Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience, from the hotel, the surroundings, just super.
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Travelled with partner
Picked at random but a little gem. Staff really helpful, good food, quirky decor. The ‘sitooterie’ dining pods fun!
Stayed 1 night in Aug 2023

10/10 Excellent

Hilary, Aberdeen

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay with a few puzzles thrown in
I’d return without a doubt so that tells a story. Lovely stay. Very nice food. Great service. Very nice staff. My lunch order was sent to another table but they didn’t charge me as a result. My main criticism is that it’s a bit odd a staying resident can’t have a drink in the bar unless you have a dinner table booked as there is nowhere else to sit other than outside. You are left wandering around like a nomad with a beer glass waiting for time to pass or heading back to your room. I’m also not a fan of the huge number of dirty glasses which accumulate on the bar, so even ordering a drink at the bar becomes awkward. I stopped counting at 50-60. I’m not sure why that’s so hard to sort out and it would add a little more polish and class to what is a lovely place to stay. Normally all these little wrinkles including lunch would stop me returning so it’s impressive it hasn’t.
Stayed 1 night in Jul 2023

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
We stayed at Banchory lodge for our first wedding anniversary and it was just perfect. The hotel and grounds is stunning with River Dee on your door step, service was great, and food delicious (bonus points for a very generous breakfast menu!). Lovely outside bar/restaurant too, although we did not get to experience it properly due to rainy weather. There are loads of activities nearby- hiking, fishing, golfing, etc., as well as some lovely villages to explore. Throughout our stay, we felt very well looked after by friendly and attentive staff, and they even gave us a free room upgrade for the occasion, and the room was just lovely. For our anniversary dinner, we were seated by the window overlooking the river and the food and service was fantastic. A huge thanks to Megan, Annamaria, and all staff for making our stay so special. We can't wait to come back. Lise & Ally
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel by the river! Room was very comfortable and breakfast and dinner was delicious. Lovely outside seating area to enjoy the peace of beautiful surroundings.
Stayed 2 nights in Jun 2023

10/10 Excellent

robert

Stayed 1 night in Jun 2023

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved Banchory Lodge! It’s common for a hotel I book to be less than I’d hoped for, but Banchory truly delivered! The location is stunning and we loved all the attention to detail that was put in—the decorations and artistic details really made it such a lovely stay. So many hotels in Scotland seem to go with the traditional tartan theme, which is nice but…overplayed. We really felt the love and attention put into the Lodge. The staff was very warm and welcoming as well. I’d love to return and stay several nights!
Stayed 1 night in May 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t get better
Stayed 3 nights in May 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, good and location.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great
Stayed 2 nights in May 2023

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful setting, small bedroom at rear of hotel with no view, disappointed 😑
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely We stayed in the lodge as my husband can’t manage stairs Room spacious Food was good Staff very attentive Lovely setting Nothing to complain about had a lovely two days
Stayed 2 nights in Apr 2023

8/10 Good

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had taken my friends who were visiting Scotland to stay and we were looking forward to our lunch but instead had to have brunch in the bar. Had I known in advance I would have had lunch or dinner in the restaurant. Also feel that there should be a residents lounge so that you can just sit and relax especially if you were there for more than one night. Otherwise, beautiful rooms and nice staff overall
Stayed 1 night in Apr 2023

4/10 Poor

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps Easter Saturday was not the best time to choose to stay here for one night. Our bedroom was lovely, bed very comfortable, but the disappointment was our evening meal. We shared a salt baked beets and goats cheese which was lovely, but my main of pan fried seabass (£19) was the smallest quarter of fish, very little fish, but lots of prawn crackers! My husbands Wagyu beef burger (£18) was overcooked and shrunken but worst for him was celeriac and apple slaw drowned in a Marie Rose type sauce, a remoulade type sauce which let the ingrediants show through would have been preferable. We expressed our disappointment to the waiter and he did deduct my meal from the bill. We found the cooked breakfast we chose to be nicely cooked and presented but the self service table for other items was quite small and had nothing like the variety of items we had in a chain hotel we stayed in the previous 4 nights - there was no yogurt and no fresh fruit, though because the dining room was very busy, the staff had probably not had time to replenish. All in all the staff were all very pleasant and helpful and the location is beautiful.
Stayed 1 night in Apr 2023

10/10 Excellent

TERRY

Stayed 1 night in Feb 2023
Response from Katie on 4 Mar 2023
Thank you for taking the time out of your day to leave a lovely review!

10/10 Excellent

Morgan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for our recent stay here! We had the best time and the staff were so welcoming! I was slightly wary of taking our dog to such a beautiful hotel but he was treated like he was one of their own. He loved it and the attention from everyone! Breakfast and supper both days were just fantastic, the presentation was just beautiful! We would recommend this hotel to everyone and we’ve already told our friends with dogs to book! We will definitely be back
Stayed 2 nights in Feb 2023
Response from morgan on 24 Feb 2023
thank you for taking the time out of your day to leave such a lovely review!we hope to welcome you back to the banchory lodge hotel!

6/10 Okay

Graham

Stayed 1 night in Feb 2023
Response from morgan on 17 Feb 2023
thank you for taking the time out your day to leave a review.

4/10 Poor

Miss

Liked: Cleanliness, property conditions & facilities
Disappointed- lovely hotel, food dreadful
Hotel lovely, staff seem demotivated and unhappy (in fact they looked terrified most of the time). Unfortunately the food we had was poor. We had duck on the first night which looked like it had been cooked earlier in the day then cooked again, it was dry, overcooked, and truly inedible. The red wine 'jus' was just packet gravy which hadn't actually been cooked out and was lumpy (disgusting) - there had been no red wine anywhere near it!!. We didn't say anything as the restaurant was busy, but it wasn't great, and we put it down to an off night. However, Breakfast was a poor effort and my waffles were undercooked/doughy. We feared for our dinner the following evening, and after a long hike ordered 'artisan bread' which were actually packet 'bake in the oven' rolls and burgers. The burger was okay, but the artisan bread wasn't actually cooked, it was still raw!! Truly strange. An enforced 10% service charge which is intended for you to ask for it to be removed, which just causes everyone to be uncomfortable, so you leave it. The hotel team we met were friendly enough, but the young waitress seemed genuinely terrified when we sent the bread back. Whilst the restaurant manager offered us a complimentary drink, we were just fed up and disappointed that every meal was not of the standard we hoped/expected. So much so that we went to a local cafe for breakfast this morning rather than have another disappointing meal. Also too many dog's barking/sat at dinner tables for us
Stayed 2 nights in Feb 2023
Response from morgan on 17 Feb 2023
thank you for your review. we will look into this with all of our team members.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a beautiful setting in Deeside.
I stayed at The Banchory Lodge Hotel for two nights. All the staff are very friendly,helpful and polite. Very well appointed bedroom and ensuite bathroom. An extremely comfortable stay and I sincere ly hope to visit again. A beautiful setting on the River Dee. All meals were delicious and well presented.
Stayed 2 nights in Feb 2023
Response from morgan on 11 Feb 2023
thank you for your lovely feeback!