View from room

Reviews of Radisson Hotel Baku

4 out of 5
Radisson Hotel Baku
Azadlig Avenue 1, Baku

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 238 reviews" "
Rating 8 - Good. 110 out of 238 reviews" "
Rating 6 - Okay. 24 out of 238 reviews" "
Rating 4 - Poor. 6 out of 238 reviews" "
Rating 2 - Terrible. 5 out of 238 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good services. Excellent location..
Stayed 1 night in Apr 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 6 May 2024
Dear Vijay,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience was during their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recent stay at Radisson Hotel Baku was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with recommendable memories.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 Excellent

Fawaz, springfield gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this hotel
Stayed 3 nights in Apr 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 6 May 2024
Dear Fawaz,Thank you for sharing your feedback on this platform after your stay at Radisson Hotel Baku.Your great feedback motivate us and we are very glad to know that we were able to make your stay a memorable as well as recommendable.We look forward to have the chance to welcome you back again once you will visit Azerbaijan!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all prominent areas of the city. Opposite to a mall and walkable to Caspian sea area. Overlooking Caspian sea. Amazing breakfast buffet. Would highly recommend this property.
Stayed 3 nights in Mar 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 2 Apr 2024
Dear Saumya,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

10/10 Excellent

Josephine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and great service! Would highly recommend staying here!
Stayed 8 nights in Feb 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 2 Apr 2024
Dear Josephine,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

10/10 Excellent

Anthony G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated, good restaurant, efficient friendly staff
Stayed 1 night in Jan 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 13 Feb 2024
Dear Anthony G,We would like to express our gratitude for the ratings you have made about your recent visit. They help us to understand how our guests experience was during their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recent stay at Radisson Hotel Baku was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with recommendable memories.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 13 Feb 2024
Dear Miriam,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

8/10 Good

Samip

Stayed 1 night in Jan 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 13 Feb 2024
Dear Samip,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page.We look forward to welcoming you back at Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

6/10 Okay

Gaurav

Stayed 2 nights in Jan 2024
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 13 Feb 2024
Dear Gaurav,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive ratings have been taken positively on board for future improvements.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 Excellent

Nadhmi

Stayed 3 nights in Dec 2023
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 13 Feb 2024
Dear Nadhmi,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

6/10 Okay

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Some of the staff provided good service but some seems really frustrated when you clarified with them about certain mistakes they made. The room key doesnt work for me everyday! Even from the second time onwards, I never kept it near my phone!
Stayed 3 nights in Nov 2023
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 29 Nov 2023
Dear Joanne,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. In the other hand we will look through your valuable comments regarding aroused issues to discuss with related departments for future improvements.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

8/10 Good

AMINE

Stayed 3 nights in Aug 2023
Response from Peter Sivy | General Manager | Radisson Hotel Baku on 20 Sept 2023
Dear Amine,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Caspian sea view which was perfect. I really enjoyed the breakfast buffet and had some time to look through some of the books on display in the lobby which gave me further insight into this beautiful country. Decent sized mall steps away and much larger mall at 28 May area which is around 5-10 min drive (I walked there in about 1/2 hr and love the area.) Would definitely stay here again when in Baku.
Stayed 1 night in May 2023
Response from Nadine Fernbacher / General Manager on 8 June 2023
Dear Jeremy,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Radisson Hotel Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Radisson Hotel Baku!Yours Sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff was excellent and very friendly and helpful
Stayed 5 nights in May 2023
Response from Nadine Fernbacher / General Manager on 8 June 2023
Dear Richard, Thank you very much for choosing to stay at Radisson Hotel Baku. We are delighted that you have taken the time to share your experience especially regarding hotel services & colleagues who made your stay memorable. We look forward to welcoming you back soon. Best Regards, Nadine Fernbacher General Manager Radisson Hotel Baku.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was okay. It’s in a convenient location close to the sea, downtown, and a mall. I would return. The bed was really the only thing that was uncomfortable.
Response from Nadine Fernbacher / General Manager on 8 June 2023
Dear Matthew, Thank you for sharing your feedback on this platform after your stay at Radisson Hotel Baku. Your great feedback motivate us and we are very glad to know that we were able to make your stay a memorable as well as recommendable. We look forward to have the chance to welcome you back again once you will visit Azerbaijan! Yours sincerely, Nadine Fernbacher General Manager Radisson Hotel Baku

4/10 Poor

CHARLOTTE

Stayed 6 nights in Apr 2023
Response from Nadine Fernbacher / General Manager on 23 May 2023
Dear Charlotte,Hope you had a comfortable journey back home. Thank you for writing your review on this platform following your visit to th Radisson Hotel Baku. Please be assured that we treat all our guest feedbacks with the utmost importance and having read your review, we are concerned to know that your stay was not up to your expectations on this occasion. I would appreciate if you will able to share more details in this regards that negatively impacted to your overall experience.We hope to see you among our guests again and make your stay much more enjoyable!Yours sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good .stuff try to help. Breakfast amazing
Stayed 3 nights in Apr 2023
Response from Nadine Fernbacher / General Manager on 1 May 2023
Dear Amer,Thank you so much for sharing such a beautiful and detail oriented feedback. Such reviews is the best compliment for us here at Park Inn by Radisson Baku as it is all about small touches that make big differences. We are very glad to know that you enjoyed your experience at our property.Thank you once again for choosing to stay at Park Inn by Radisson Baku and we look forward to welcoming you back again on your future visit to Baku.Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku

10/10 Excellent

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. They checked in was incredible. The manager, Mr. OZHAN was extremely courteous professional offer me an upgrade and I had the opportunity to upgrade with. Yes an extra charge, but it was really worth it because I had to opportunity to have a beautiful ocean view in the 11th floor with a terrace which I highly recommend for whoever wants to have a fantastic night. he like I said was very attentive. He realize that it was our anniversary. And he went an extra mile being very courteous, making us feel at home for our wonderful anniversary. The place was fantastic. Location was incredible very close to everything and again, Mr. Ozhan is somebody to recognize. There is a lot of shopping around. The cinema is right across the street. Excellent place.
Stayed 3 nights in Apr 2023
Response from Nadine Fernbacher / General Manager on 25 Apr 2023
Dear Ernesto,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Park Inn by Radisson Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Park Inn by Radisson Baku!Yours Sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku

2/10 Terrible

WALEED

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Disappointed
They gave me a very bad room with a very, very bad smell of sewage inside the room, knowing that I informed them + there is no lobby in the hotel because it is being renovated + breakfast is not good either + the reception is on the second floor, you have to go up the stairs with your bags
Stayed 5 nights in Jan 2023
Response from Nadine Fernbacher / General Manager on 11 Jan 2023
Dear Waleed,At the very outset we would like to thank you for choosing Park Inn by Radisson Baku during your short visit in Azerbaijan and for taking the time to share with us your feedback concerning your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take a great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. In the other hand as part of our promise to enhance our property and service, we are currently renovating areas of the hotel. Therefore please let me apologize for the inconvenience you had with the stairs to our entrance.Our bellboy team is around in the lobby and at the hotel entrance to help you with your luggage and make the arrival as convenient for you as possible. Beside that we are offering all services you are used to without limitations.In the future we will be pleased to welcome you in our new lobby and create memorable moments in our bar and restaurant. We would be pleased to welcome you again and hopefully we can persuade you then to receive your full rating.We thank you for your support and patience.With best regards,Nadine FernbacherGeneral Manager

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome views
Response from Nadine Fernbacher / General Manager on 10 Jan 2023
Dear Ammar,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku

6/10 Okay

Evgeny

Stayed 2 nights in Nov 2022

6/10 Okay

ROBIN

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2022
Response from Nadine Fernbacher | General Manager on 10 June 2022
Dear Robin, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that generally we were able succeed your expectations during your stay. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

10/10 Excellent

Olumide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working holiday experience
Nice stay, with very hospitable staff from reception to the bar and restaurant. The room and bathroom were comfortable and clean. Location is good, just across from Bulva Park mall, and Caspian sea coast line.
Stayed 5 nights in Jan 2022
Response from Nadine Fernbacher | General Manager on 7 Feb 2022
Dear Lawal Olumide, First of all, we would like to thank you for choosing to stay at the Park Inn by Radisson Baku and taking the time to express your recent experience. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared. We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future. Yours Sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

8/10 Good

Umur izgi

Stayed 4 nights in Dec 2021
Response from Nadine Fernbacher | General Manager on 21 Dec 2021
Dear Umur Izgi, Thank you very much for taking time and sharing your feedback with us about your recent stay in Park Inn by Radisson Baku. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! With best wishes, Nadine Fernbacher | General Manager Park Inn by Radisson Baku Hotel

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay in the Park Inn - the staff were so helpful, the bed really comfortable, everything was sparkling clean. We felt very covid-safe! The breakfast was generous and tasty. Special thanks to Yunis who was so kind in arranging taxis for us.
Stayed 3 nights in Nov 2021
Response from Nadine Fernbacher | General Manager on 6 Dec 2021
Dear Laurie, Thank you for taking the time to leave a review after your recent stay at the Park Inn by Radisson Baku. We are glad to see that you enjoyed your stay and our provided services were up to your satisfaction. It is very significant for us to deliver outstanding service therefore we are very pleased to learn that you were satisfied with quality of the food, hotel cleanliness as well as with the hotel staff itself. We hope to have the opportunity to welcome you back in the nearest future at the Park Inn by Radisson Baku! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021
Response from Nadine Fernbacher | General Manager on 18 Oct 2021
Dear Lee, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 7 nights in Oct 2021
Response from Nadine Fernbacher | General Manager on 13 Oct 2021
Dear Ronald, Thank you very much for taking time and sharing your feedback with us about your recent stay in Park Inn by Radisson Baku. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! With best wishes, Nadine Fernbacher | General Manager Park Inn by Radisson Baku Hotel

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Great hotel at an amazing price
Stayed 3 nights in Aug 2021
Response from Nadine Fernbacher | General Manager on 30 Aug 2021
Dear Mr.Jonathan, Thank you very much for staying with us at Park Inn by Radisson Baku and for your feedback about your recent stay. It is always a pleasure to know that our guests received the level of service that they most definitely deserve. We always aim to provide an ambiance of luxury as well as comfort and it makes us happy to hear that we managed to do so with you. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours Sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

10/10 Excellent

Abdul Haq

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and welcoming team - great location
We were very glad we chose this hotel. We wanted a clean hotel with all the essential amenities, knowing that we would be out and about most of the time, so that we did not in room luxury as such. Cleanliness and space were more important. The staff were very helpful, expecially in giving tips for evenings out and in arranging a clinic to come in and do our pre-departure covid pcr tests. Thank you Aynur for recommending Nargiz Restaurant! Toiletries are relatively simple but perfectly adequate. I ordered a room service breakfast one morning and it was lovely. Lots of fresh, tasty fruit, bread, cheeses and omelette. Great value for money. The hotel is well located for a gentle stroll into the main centre around Fountain Square and also for the corniche as well as having the Park Bullvar shopping mall right opposite. Our sea view rooms gave onto a lovely view of the Caspian Sea and the corniche. Thank you to all the team for their welcome and ever present helpfulness with any request.
Stayed 3 nights in Jun 2021
Response from Nadine Fernbacher on 8 July 2021
Dear Mohammed Abdul Haq, Thank you for taking the time to leave a review after your recent stay at the Park Inn by Radisson Baku. We are glad to see that you enjoyed your stay and our provided services were up to your satisfaction. It is very significant for us to deliver outstanding service therefore we are very pleased to learn that you were satisfied with quality of the food, hotel location as well as with the hotel staff itself. We hope to have the opportunity to welcome you back in the nearest future at the Park Inn by Radisson Baku! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food from the restaurant is delicious and the staff are very friendly.
Stayed 3 nights in Mar 2020
Response from Nadine Fernbacher | General Manager on 14 Mar 2020
Dear Valued Guest, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, very clean premises and brilliant service from all staff.
Stayed 4 nights in Mar 2020
Response from Nadine Fernbacher | General Manager on 10 Mar 2020
Dear Silvia, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review in guest satisfaction survey. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good and comfortable stay
Stayed 4 nights in Feb 2020
Response from Nadine Fernbacher | General Manager on 5 Mar 2020
Dear Zia, Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel. I am looking forward to seeing you in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it becuse near caspiean sea view we like it
Stayed 1 night in Feb 2020
Response from Nadine Fernbacher | General Manager on 2 Mar 2020
Dear Ali, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review in guest satisfaction survey. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

8/10 Good

Am, Tehran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Position near caspian sea and this is very goood we like it
Stayed 1 night in Feb 2020
Response from Nadine Fernbacher | General Manager on 2 Mar 2020
Dear Am, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review in guest satisfaction survey. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Mesih m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nadine Fernbacher | General Manager on 17 Feb 2020
Dear Mesih, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review in guest satisfaction survey. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
evrything was good i like very much.nxt tym m also coming ur hotel
Stayed 3 nights in Jan 2020
Response from Nadine Fernbacher | General Manager on 17 Jan 2020
Dear Valued Guest, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review in guest satisfaction survey. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was is Excellent I like this hotel and I will come back for it
Stayed 3 nights in Dec 2019
Response from Nadine Fernbacher | General Manager on 16 Dec 2019
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us. First of all we are very happy to be able to host you in Park Inn by Radisson Baku. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. We hope to welcome you back soon again and provide you the finest Azeri hospitality again here at the Park Inn by Radisson Baku. Yours Sincerely, Nadine Fernbacher | General Manager

8/10 Good

Aisling

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Nadine Fernbacher | General Manager on 22 Nov 2019
Dear Valued Guest, Thank you very much for taking time and sharing your feedback with us. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! With best wishes, Nadine Fernbacher | General Manager Park Inn by Radisson Baku Hotel

10/10 Excellent

Marzban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff is very polite and helpful
Stayed 4 nights in Oct 2019
Response from Nadine Fernbacher | General Manager on 31 Oct 2019
Dear Mr. Marzban, Thank you very much for taking time and sharing your feedback with us. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! With best wishes, Nadine Fernbacher | General Manager Park Inn by Radisson Baku Hotel

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very good location. Hotel amenities are somewhat lacking. Attention to details and Staff friendliness a lacking to Radisson standards. Very expensive hotel taxi.
Stayed 3 nights in Oct 2019
Response from Nadine Fernbacher | General Manager on 7 Oct 2019
Dear Valued Guest, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku . We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive comments regarding room amenities and staff were taken on board positively. Thank you once again for your time and such great review on our page. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Nadine Fernbacher | General Manager on 10 Sept 2019
Dear Valued Guest, First of all thank you very much to spend your time and share with us your recent experience in Park Inn by Radisson Baku. Such reviews are very significant for us to improve and make the hotel experience more positive as well as recommendable. We are looking for another chance to welcoming you in the Park Inn by Radisson Baku! Yours sincerely, Nadine Fernbacher General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Nadine Fernbacher | General Manager on 10 Sept 2019
Dear Valued Guest, First of all thank you very much to spend your time and share with us your recent experience in Park Inn by Radisson Baku. Such reviews are very significant for us to improve and make the hotel experience more positive as well as recommendable. We are looking for another chance to welcoming you in the Park Inn by Radisson Baku! Yours sincerely, Nadine Fernbacher General Manager

8/10 Good

Verified traveller

Good location & clean hotel. It’s facing boulevard mall directly and few steps to hotel Hilton and Marriott.
Stayed 3 nights in Aug 2019

6/10 Okay

Saeed

Liked: Staff & service
Disliked: Cleanliness
Not satisfied
Overall the hotel is not worth what we paid , pathroom small , sheets and towel ancient ,their color yellow No lounge in reception Breakfast the same everyday No comprehensive tv channels only Turkish and Azerbaijan Even though a lot of Arab and other nationality in the hotel No praying room
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019
Response from Nadine Fernbacher on 26 July 2019
Dear Valued Guest, Thank you for choosing Park Inn by Radisson Baku when visiting Azerbaijan and for taking the time to share with us your feedback concerning your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take a great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer for us!Everything we do is aimed at providing you with an excellent hotel experience. We would hope that we will have another chance to welcome you at the Park Inn by Radisson Baku in the nearest future. Yours Sincerely, Nadine Fernbacher | General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Nadine Fernbacher / General Manager on 11 July 2019
Dear Valued Guest, Thank you for taking your time to leave a review on our Expedia page after your recent stay at the Park Inn by Radisson Baku. I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received such positive reviews motivates us and gives us a sign that all our efforts deliver great guest experience. Thank you once again for choosing to stay at Park Inn by Radisson Baku and we look forward to welcoming you back again on your future visit to Baku. Yours Sincerely, Nadine Fernbacher / General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Seyran Pirjanov / Front Office Manager. on 9 July 2019
Dear Valued Guest, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku . We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.Thank you once again for your time and such great review on our page. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Seyran Pirjanov / Front Office Manager.

8/10 Good

John

Stayed 1 night in Jun 2019
Response from Nadine Fernbacher | General Manager on 20 July 2019
Dear Mr. John, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku . We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.Thank you once again for your time and such great review on our page. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nadine Fernbacher on 22 June 2019
Dear Guest, Thank you very much for taking time and sharing your feedback with us. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! Best wishes, Nadine Fernbacher General Manager Park Inn by Radisson Baku Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
great location, 15 min walk to old town and right across from seaside promenade and a shopping mall for coffee and quick bites. Hotel is a bit old, it's clean but in general feels like a 3 star.
Stayed 3 nights in Jun 2019
Response from Nadine Fernbacher on 16 June 2019
Dear Guest, Thank you very much for taking time and sharing your feedback with us. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! Best wishes, Nadine Fernbacher General Manager Park Inn by Radisson Baku Hotel