Bai Chay Hotels, Ha Long

"Excellent customer service, beautiful clean facility, great breakfast with many Asian selections. Great view pool and bar at top level. "

"Room was clean and spacious. The staff were friendly and attentive. The location was ideal to access cruise terminal and walking distance to shopping and atms. The breakfast for a fee was average and over priced in my opinion. There is construction across the street that was noisy from 6am and we could still hear it until around 930pm with our bacony door shut. Good for a one night stay after cruise. "

"Amazing "

"The hotel is stunning!"

"Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out. "

"Lovely hotel with great views from the premium rooms. Only downside is that the outside pool is shut."

"As usual, the place was clean and roomy, staff was helpful and friendly. I definitely recommend this hotel."

"Will come back next time"

"Great hotel, stayed here purely for the cruise around halong bay, and would definitely stay here again. had an amazing spa as a bonus. Highly recommend. "