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"The room and staff"

"A lovely room, comfortable bed, very clean hotel. Very friendly and helpful staff. Well situated for all areas of the centre."

"Wonderful staff, nice rooms and great location."

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"Beautiful room."

"We had a beautiful, clean room with many amenities. The breakfast was excellent with a wide array of choices. Staff members were professional, friendly and helpful. Excellent location for walking to many Florence attractions. Highly recommend."

"I stayed here for over a week in late October. The room was more beautiful and impressive in person than in the photos! The balcony was such a treat! The staff were all kind and helpful. The hotel is located in a quiet part of town, about a 10-minute walk to the city center. I never heard a peep or any noise from other rooms or outside. The bath towels are oversized, which is such a dream for a larger person! The bed is my only complaint. It was a beautiful queen size bed but it was too firm for me. I would recommend this hotel!"

"Clean and friendly staff"

"I came for a week from the US to visit my daughter who's studying in Florence for a semester. Her study abroad advisor recommended the Social Hub. The location was great - walking distance to her school (SRISA), SMN train station, etc. The coffeemaker in the room was a big plus for me; the hot water pot was a nice bonus. We had the buffet breakfast once - delicious. Room was clean. Property was lovely and clean. Staff were courteous and helpful -- called a taxi for me back to the airport which arrived in minutes."