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"The reception staff were so friendly and always happy to help. Lovely to have access to a small spa after a day of walking, nice hydrotherapy pool, sauna and steam room. Good range of drinks at the bar. Free parking is a bonus and location was great only a 10min walk from Grasmere and a bus stop close to the hotel to reach Ambleside, Keswick and Kendall. Only thing that really lets the place down is the stained carpets!"

"Really good overall experience "

"The park was nearby, the lakeside setting was fabulous and the staff lovely. The food was good, especially the breakfast was sensational. The dining room/ restaurant was a bit institutional and soulless. It was strange that the bar could have run out of plain crisps, indeed all crisps but the most exotic of flavours by Saturday lunchtime of a busy weekend. Someone with a bit of initiative could have run across to the Aquarium cafe and scooped up their's. But that is a minor detail. The cosy room was of a good size with a bath. ."

"The hotel was lovely,staff were friendly.Nice buffet breakfast,beautiful grounds.Only thing was the lack of hovering in room before arrival resulting in white dog hair on black trousers "

"Lovely hotel with outstanding outlook on the edge of Lake Windermere and in the centre of Bowness. "

"We stayed in Olive 3, which has a jacuzzi double bath, steam room, sauna and shower! Beautiful! We used the spa which was lovely peaceful and clean. The restaurant staff, service and food is excellent and this is about our 10th visit. We love the place and staff."

"I sent an email to your support team to complain about various things that didn’t meet the description on your website. I’m very disappointed and I’m yet to hear back from you. "

"Yes"

"The only issue was the parking. Very tight parking. "