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"Staff was friendly, accommodating, and helpful. The room was excellent very clean, comfortable luxurious the kitchen well appointed one of the best stays. I’ve ever had anywhere in the world."

"Fabulous staff and comfortable room. Could do with a kettle in the room"

"Courteous staff. Clean and comfortable room. Great breakfast buffet each morning. "

"Beautiful experience everything was perfect. Very helpful front desk staff, excellent restaurant, comfy and spacious room, spotless throughout and great location "

"Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix "

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"

"Beautiful hotel near town with excellent SPA and restaurant food was great"

"The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff"

"Go here evey Christmas - lovely staff - v clean and thoughtful rooms - great for families- right on sea front - recommended without hesitation "