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"Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there . "

"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"Clean hotel and room. Good location, short walk to the Citta Alta funicular."

"Really nice hotel a few minutes walk from Bergamo airport. Great location. "

"Very nice room "

"A decent hotel only 10minutes walk from train/bus station 30/40 minutes walk to funeculor to get to old town. Check-in was easy and as we had arrived early to store bags they actually done the check in process then so when we returned later they gave us our key code at same time as bags so could go straight to room. I would definitely stay here again should I return to Bergamo "

"Big room and good location. No noise despite noisy street"

"Perfect place to stay near BGY airport. Staff is very kind and friendly. Comfortable and clean room. Free parking. Really recommended"

"The first thing that stood out to me was the employees at the front desk. They were very, very good at their job jobs. Very kind very helpful and informative. As we are not from Italy, we are from America and needed guidance in a lot of areas. they were very helpful and kind. The rooms were very clean and tidy and comfortable, and the hotel itself was beautifully designed location is great close by restaurants and coffee shops in an excellent workout/gym facility. Also a hair salon close by and ample parking. "