This hotel is amazing. The service was top notch, the amenities were perfect. The decor was fantastic. The hotel is new and modern with surprising and amazing technology. The view was excellent, although we did have a construction site next door. What can you do about that? Imagine the cranes are huge birds. Even so, the room was very quiet; no construction noise broke through to bother us. The staff was at our beck and call, and no request was too trivial. We left feeling catered-to and cared-for. The room was very clean an comfortable and there was even turn-down service every day. All of this was very centrally located within walking distance of great restaurants, shopping, museums, parks, the harbor and even the Sky Tower. the neighborhood felt pretty safe, too.
One small thing that took a point away from cleanliness - we did notice that a glass we used was not cleaned properly overnight. Unfortunately, this is common to many hotels, and SO/ Aukland was just another in the line. We do ALWAYS clean our hotel glasses before using them, I suggest everyone do the same. Please, SO/, figure out a way to sanitize the glasses!
Other than that our stay was magnificent! Keep up the great work and next time in NZ, this is our home away from home