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Overview of Quest On Nelson

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1 bedroom, pillow top beds, iron/ironing board, free WiFi
1 bedroom, pillow top beds, iron/ironing board, free WiFi
32-inch LCD TV with digital channels, DVD player
32-inch LCD TV with digital channels, DVD player

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Breakfast Available
  • Parking Available
  • Laundry
  • Room service

Explore the area

    Popular LocationSkyCity Casino9 min walk
    Popular LocationSky Tower9 min walk
    Popular LocationNew Zealand Film Archive10 min walk
    AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

  • Standard Room, 1 Bedroom, Harbour View

    Room amenities

    • 43 sq m
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Bedroom, Harbour View
  • Standard Apartment, 1 Bedroom

    Room amenities

    • 43 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms, City View

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 King Bed OR 2 Single Beds and 1 Queen Bed
    More detailsStandard Apartment, 2 Bedrooms, City View
  • Panoramic Penthouse, 2 Bedrooms, Harbour View

    Room amenities

    • 67 sq m
    • Harbor view
    • Sleeps 4
    • 2 Queen Beds
    More detailsPanoramic Penthouse, 2 Bedrooms, Harbour View

About this area

Auckland

Located in Auckland, Quest On Nelson is in the city centre and near a train station. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • SkyCity Casino - 9 min walk
  • Sky Tower - 9 min walk
  • New Zealand Film Archive - 10 min walk
  • Artstation - 16 min walk
  • Grafton Bridge - 16 min walk

Getting around

  • Auckland Britomart Station - 18 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Fondou Cafe - 3 min walk
  • Brothers Beer - 3 min walk
  • Food Truck Garage - 4 min walk
  • Best Ugly Bagels - 4 min walk
  • Odettes - 4 min walk

About this property

Quest On Nelson

4-star Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-in, express check-out and free newspapers are on-site. All 47 rooms feature kitchens with full-sized fridge/freezers, hobs, microwaves and dishwashers. Washers/dryers and complimentary wireless Internet access are standard, as are LCD TVs with digital channels.
Quest On Nelson offers 47 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 30.00 per day
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: NZD 15 for adults and NZD 15 for children
  • Room service available

Things to do

  • Access to nearby indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Washer/dryer
  • Access to nearby indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Hindi

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Fan
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • DVD player
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchen
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 5 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
This property will place a credit card authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 40.0 per day.
Cots (infant beds) are available for NZD 15.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Self-parking fee: NZD 30.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the One Bedroom Apartment and the Harbour View One Bedroom, the room rates are for 2 people.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Apartments Nelson
Quest Nelson
Quest Nelson Serviced
Quest Nelson Serviced Apartments
Quest Nelson Serviced Apartments Auckland
Quest Nelson Serviced Auckland
Quest On Nelson Serviced Apartments Auckland, New Zealand
Quest On Nelson Serviced Apartments Hotel Auckland Central
Apollo Hotel Auckland
Apollo Auckland
Apollo Hotel Auckland New Zealand
Apollo on Nelson
Quest On Nelson Hotel
Quest On Nelson Auckland
Quest On Nelson Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Quest On Nelson and receive a full refund?
Yes, Quest On Nelson offers free cancellation on select room rates, because flexibility matters! Please refer to Quest On Nelson cancellation policy on our site for more details about any exclusions or requirements.
Is Quest On Nelson pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quest On Nelson?
Self-parking is available for NZD 30.00 per day. Limited spots are available.
What time is check-in at Quest On Nelson?
Check-in is from 2:00 PM - 7:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Quest On Nelson?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Quest On Nelson located?
Located in Auckland Central Business District, this hotel is within a 10-minute walk of Aotea Centre, Sky Tower and SKYCITY Auckland Convention Centre. SkyCity Casino and Queen Street Shopping District are also within 10 minutes. Auckland Britomart Station is 18 minutes by foot and Auckland Mt Eden Station is 26 minutes.
3.8
Good
5 - Excellent
121
4 - Good
190
3 - Okay
102
2 - Poor
43
1 - Terrible
16

3.7/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
The Apollo on Nelson
The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness
Disappointed not like pictures
Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family, Travelled with family and small children, Business traveller
Happy face iconLiked: Cleanliness, amenities
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Ok stay, but great friendly service
Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight). The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss. The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Stayed 1 night in Dec 2019