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"Customer service was lukewarm and laundry way overpriced for how my clothes felt. Hard and wrinkled for $60"

"Very clean- which is important. Great location city center."

"Great hotel located within walking distance to the beach. Staff and room was amazing. It was my birthday and when I got back to the room there was an amazing dessert waiting for me with birthday greetings. Very pet friendly. Will stay there again."

"A well positioned and superbly appointed hotel . The staff were superb and I would return again "

"Très bien situé près des autobus"

"The hotel itself was gorgeous and our adjoining rooms for my party of four was wonderful. I rarely leave bad reviews, but I’ve stayed at varying levels of hotels, and for the lovely amenities offered at this hotel, the food and drink options were disappointing. When we checked into the hotel the only food option available was the higher end restaurant. We had hoped to have a light, affordable meal either at a mid-range price point or room service. Neither was available. I can’t speak about the breakfast, but the coffee was almost undrinkable. As for the main dinner restaurant the presentation was lovely, but the food was mediocre for the caliber. Of approximately ten options listed on the menu, only two were not vegetarian. We ordered several dishes, with the mixed vegetables being the best and the steak being the worst. The steak was chewy, unevenly salted, and lacked flavor. Overall, I would stay here again, but would be prepared to eat/drink in town. "

"Nice hotel and good value for the accommodation. Honestly no need to be in old town or directly adjacent to old town. San Sebastián is small and it’s within a quick and enjoyable 10-15 minute walk to all the things you wanna see and eat. Don’t over pay for the fancy hotels by the water as it’s not worth it. Stay here instead!"

"I absolutely loved everything about this fantastic hotel!! The staff was amazing, the location perfect, one of the best breakfast buffets I've had and my room was really nice. I loved the roof deck for having a glass of wine and star gazing. I didn't take advantage of the spa but I heard nothing rave reviews from other guests. The staff was so great....got me a taxi in minutes every time I asked. I would stay here again and again. Thanks everyone for a wonderful visit!!"

"The breakfast was good. The bed was pretty comfortable and the room was large. The parking situation was not good though. Had to park far away, and it did not work for a French rental car. Unacceptable situation! I would not stay there again."