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"The only negative I can think of was the placement of the heating/ac unit which was right next to the bed. Not a big deal since I have stay in places with way noisier units in the rooms."

"The spa is excellent, our 2nd time visiting, it was a bit busier give it was a Friday evening and as a result there was a shortage of loungers. The better spas I’ve been to in Europe often have complimentary teas which would make for a nice addition. We stayed in a refurbished room which was an odd layout, with the bed directly next to the door. The bathroom was massive but didn’t seem to have been refurbished. Bed was comfortable. Breakfast was average for the cost of the stay. Disappointed to be charged £15 for parking after paying £187 for a night. "

"A grand hotel with lovely views however whilst the public areas are rather splendid, some areas do look a little tired and in need of updating. This didn't detract from our stay though. Plentiful and varied breakfast and a great location"

"Comfortable clean room. Great location "

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"Lovely clean room"

"This is a lovely hotel, clean, comfortable, friendy-professional. We highly recommend."

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "

"Came for business, professional exams and needed a good rest and a quiet room. This was my second time I stayed in the hotel, wasn't very busy got an " upgrade" to a double room/bathtub but had to pay for it , with no discount... Carpark is handy but anyone can walk in from the street and I was woken up by drunk noise ppl in the very early hours.Beds comfortable, the staff is helpful "