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"STAFF WAS GREAT!!!"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"The staff nails it, loved them!"

"Staff was absolutely incredible. Property was beautiful. Would give 10 stars if I could. "

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a majority of our stay which was not ideal when you have a toddler. The buffet food was good no complaints there. Overall the resort was great for families but there were some things that were off putting"

"Loved the staff only thing is it was far away from places "

"Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options."

"AC kept room cool"

"Nichées entre de si nombreux resorts hôteliers, cette petite résidence était parfaite pour passer une semaine de repos, en couple ou en famille. Il s’agit d’appartements dans de belles villas, avec piscine extérieure et plage . Attention pour les studios , ils sont situés en contrebas. Nous avions le 002 et notre appartement était bien lumineux . Mais d’autres semblent être moins agréables. Les appartements aux étages 1 et 2 sont beaucoup plus grands et beneficent d’un généreux balcon avec table et chaises. La vue est très agréable. Le bruit des palmiers , des oiseaux et de l’océan très reposant. Il y a un petit restaurant en haut d’où nous prenions nos petits déjeuner, et parfois un cocktail ou un dîner . Le personnel est aimable et serviable. Les serviettes de plage sont fournies et changées chats jour. Le ménage est fait chaque jour. Il y a de quoi garer les voitures devant . Le restaurant Jungle beach a 100 mètres est chouette. Bonne base pour aller visiter Tulum et les environs . Très bon rapport qualité prix . 778€ pour 6 nuits via hôtels.com en avril . A noter : fin de la saison haute donc top pour aller au Mexique à cette époque."