Shangri-La Tokyo

5.0 star property
Luxury spa hotel near Tokyo Imperial Palace
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shangri-La Tokyo

Photo gallery for Shangri-La Tokyo

City view
Indoor pool, lifeguards on site
Premier Suite, 1 King Bed
Premium bedding, down duvets, pillow-top beds, minibar
Breakfast, lunch, dinner served; international cuisine

Overview of Shangri-La Tokyo

9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Tokyo by travellers.
  • Cleanliness is scored top 10% in Tokyo by travellers.

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Hot tub
  • Pet-friendly
  • Laundry
The price is AU$1,132
Price available on 28/4/2024

Check out the area

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283
  • Popular Locationサイアム セラドン1 min walk
  • Popular LocationTokyo Station1 min walk
  • Popular LocationTokyo International Forum12 min walk
  • Popular LocationUeno Station16 min drive
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Room options

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Imperial Garden View 1 King

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Shangri-La Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club Deluxe Imperial Garden View King

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Premier Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Imperial Garden View 2 Twins

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Horizon Club Deluxe Imperial Garden View Twin

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Tokyo

Shangri-La Tokyo is located in Chiyoda, a neighbourhood in Tokyo, and is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Disneyland® Tokyo and Tokyo DisneySea®. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.

What's nearby

  • Tokyo Imperial Palace - 2 min drive
  • Ueno Park - 4 min drive
  • Tokyo Dome - 4 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Skytree - 6 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Tokyo (NRT-Narita Intl.) - 62 min drive

Restaurants

  • ザ・ロビーラウンジ - 1 min walk
  • 梅もと - 1 min walk
  • Sarabeth's - 1 min walk
  • 京橋千疋屋大丸東京店 - 1 min walk
  • スーリヤ 東京八重洲店 - 1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a body scrub, a detox wrap and aromatherapy at CHI, The Spa, the on-site spa. The on-site international cuisine café, The Lobby Lounge, features light fare. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Meeting rooms, wedding services and massage treatment rooms
Room features
All 200 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
  • Children's dinnerware, children's books and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Fridges, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay

Sustainability

Sustainability practices

Electric car charging station
Grey water recycling system
Eco-friendly cleaning products used
Free bicycle rentals
LED lighting
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (JPY 4,500 per day)
  • Valet parking on site (JPY 6,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–10:00 AM for a fee: JPY 6,578 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Built in 100
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 12650 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 6578 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self-parking fee: JPY 4500 per day
  • Valet parking fee: JPY 6500 per day
  • Pet fee: JPY 12650 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Tokyo?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on 28 Apr 2024 start from AU$1,132.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tokyo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lb per pet. There's a fee of JPY 12650 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La Tokyo?

Self-parking is available for JPY 4500 per day. Valet parking is available for JPY 6500 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 3 minutes.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 388 out of 480 reviews" "
Rating 8 - Good. 68 out of 480 reviews" "
Rating 6 - Okay. 17 out of 480 reviews" "
Rating 4 - Poor. 4 out of 480 reviews" "
Rating 2 - Terrible. 3 out of 480 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms. Food options are limited and not up to the standards of the rest. Gym is pathetic.
Stayed 6 nights in Mar 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Mickey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 1st class
Stayed 6 nights in Sep 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose Miguel Simon, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, wonderful services staff, very impecable property. Amazing ending December 31 2022. This people from the hotel were extraordinary adorable!!!!!

10/10 Excellent

Mayllelis

Travelled with family
Liked: Cleanliness, staff & service
Perfect stay

10/10 Excellent

Joanne, Bronxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Japan and we have traveled extensively in the past ten years. Friends recommended Shangri-La so we stayed overnight when we landed in Japan before heading to Kyoto and Hiroshima. We checked back into Shangri-La at the end of our trip for three more nights in Tokyo before flying back to the US. The positives about this hotel are too numerous to mention. The service provided by every member of the staff is impeccable…truly next level. The hotel facilities are beautiful and perfectly maintained. As newcomers to Japan, we hadn’t known in advance how much we’d rely on the bullet trains to move around the country and Shangri-La is right next door to Tokyo Station (the hotel lobby is on the 28th floor so it’s high above the bustle of the street and the trains…and the views are wonderful!) so it’s location is excellent! The concierge is incredibly helpful in planning dinners and guided tours and the hotel restaurants are excellent if you want to dine in. Shangri-La is a six star hotel on every dimension. We’ll be back!!
Stayed 1 night in Apr 2023

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for lux and easy access to Tokyo station.
Stayed 1 night in Apr 2023

8/10 Good

Ed, Johnstown

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall the property is beautiful and impeccable, which one would expect from Shangri-La. I had been trained/treated by other Shangri-La hotels with small daily touches such as chocolates, notes, etc.. There were no such daily gifts at this Tokyo hotel which seemed like a small miss. That said on the negative side, the cleaning staff bent a new USB cable that was left plugged into the outlet and we were not notified. Fortunately we were able to straightened and it still worked.
Stayed 2 nights in Mar 2023

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0