Everything you could expect from a hotel and more is on offer at The Swanston Hotel, Grand Mercure. Step out of the buzz of Melbourne’s busy business and retail district straight into the appealing décor and atmosphere of our hotel. After a fast and friendly paperless check-in, the delight of a comfortable and spacious hotel room awaits you.
Your room comprises modern décor, comfortable bedding and an ensuite bathroom, plus flat-screen TV with cable channels and pay-per-view movies. Enjoy a DVD player and a DVD movie library, a fully-stocked minibar, with microwave and toaster also on offer. Broadband and wireless internet access is available, along with an extra phone and an executive chair at your desk, plus a personal safe to store your valuables. Use a full-length mirror to check your look before you head out again!
If you’re feeling “superior”, an upgraded room will also provide you with fabulous city views and comfy bathrobe and slippers. An extra television in your separate bedroom with King-sized bed will top-off your surroundings.
Our unrivalled service team aim to make your stay as trouble-free as possible. Take up our valet or self-parking services, store your bags with us free of charge, and make use of our first-rate concierge team. Let them arrange your transport, entertainment and touring needs, and recommend everything from bars, dining and shopping hot-spots to theatre, entertainment and sporting venues. Everything you could desire is right on our doorstep!
Within the hotel you’ll find leisure and dining facilities to suit all tastes, including a 24-hour room service menu, a fully-equipped gym and heated indoor relaxation pool – great for a morning pick-me-up or evening wind-down.
The Louden Kitchen & Grill offers a traditional and hearty breakfast buffet featuring an endless choice of hot & cold dishes, plus a variety of fresh juices and bottomless cups of espresso coffee or tea. For dinner your meal will be prepared just as you’d like it. Choose from our grilled selection, add your desired sides and sauces and we’ll make sure it’s gluten free too, if you’d prefer.
The cosy Cocoon Bar features delicious cocktails, a selection of imported beers and a tasty pizza menu. Our expert baristas in Soul Café offer a coffee to delight, accompanied by mouth-watering meals all day long.
- Swimming pool - indoor
- Air-conditioned public areas
- Total number of rooms - 200
- 24-hour front desk
- Express check-out
- Currency exchange
- Babysitting or child care
- Restaurant(s) in hotel
- Bar/lounge
- Complimentary newspapers in lobby
- Express check-in
- Internet access - wireless
- Room service
- Tour assistance
- On-site car rental
- Gift shops or newsstand
- One meeting/conference room
- Parking nearby (surcharge)
- Luggage storage
- ATM/banking
- Audio-visual equipment
- Banquet facilities
- Breakfast available (surcharge)
- Business services
- Coffee shop or café
- Concierge services
- Multiple large conference rooms
- Dry cleaning/laundry service
- Elevator/lift
- Event catering
- Fitness facilities
- Tours/ticket assistance
- Laundry facilities
- Medical assistance available
- Multiple small meeting rooms
- Secure parking
- Parking (surcharge)
- Valet parking
- Room service (24 hours)
- Safe-deposit box at front desk
- Number of restaurants - 3
- Meeting facilities size (feet) - 8578
- Number of meeting/conference rooms - 9
- Secretarial services
- Self parking
- Smoke-free property
- Television in lobby
- Umbrella
- Video library
- Wheelchair accessible
