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Hotel Maria Elena Palace

Aduana 19 Madrid, 28013 Spain

Modern Madrid hotel close to Gran Via

Near Plaza Mayor
Modern Madrid hotel with stylish glass-domed reception, located just 500 metres from both Plaza Mayor and the Gran Via shopping district. Show more
Business centre
Multilingual staff at the 24-hour front desk provide can advise on sightseeing; guests can also use the business centre and conference facilities.
Minibars in rooms
Hotel Maria Elena Palace's air-conditioned guestrooms have classic blue and white decor and include satellite television, safes, and minibars. Hide

GUEST REVIEWS

3.9out of 5

Expedia Guest Rating

80%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard Room
One king or two twin beds. Classic decor with light walls and richly coloured fabrics. Balcony. High-speed Internet access (surcharge), cable television, and direct-dial phone. Desk, minibar, safe. Bathroom with bathtub, hydro-massage shower, and bathrobes.
Double/Twin Single Use
One double or two twin beds. Classic decor with light walls and richly coloured fabrics. Balcony. High-speed Internet access (surcharge), cable television, and direct-dial phone. Desk, minibar, safe. Bathroom with bathtub, hydro-massage shower, and bathrobes.
Standard Non Refundable
One double bed or two twin beds. Classic decor with light walls and richly coloured fabrics. Balcony. Desk. High-speed Internet access (surcharge). Cable television. Direct-dial phone. Minibar. In-room safe. Bathroom with bathtub, hydro-massage shower, and bathrobes.
Triple room
3 twinBalcony. Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Minibar. Bath amenities include hair dryer and bidet. Bathrobes. Electronic check-out, soundproofing, and welcome amenities. Air conditioning.
Junior suite
1 king2 twinBalcony. Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Minibar. Bath amenities include hair dryer and bidet. Bathrobes. Electronic check-out, soundproofing, and welcome amenities. Air conditioning.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at noon
  • Check-out time is noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for in-room wireless Internet: EUR 12 (for 24 hours, rates may vary)
    • Breakfast fee: EUR 15 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Property Amenities

Hotel Maria Elena Palace offers a bar or lounge and a coffee shop or café. The property provides room service during limited hours. Meeting facilities include conference rooms, banquet facilities, and meeting rooms for small groups. This Madrid property provides an airport shuttle (surcharge). This Madrid property also offers a business center, wireless Internet access, and a concierge desk. The property has a 24-hour front desk.

  • Concierge desk
  • Bar/lounge
  • Room service (limited hours)
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Business center
  • Banquet facilities
  • Business services
  • Multilingual staff
  • 24-hour front desk
  • Tour assistance
  • Currency exchange
  • Babysitting or child care
  • Laundry facilities
  • Dry cleaning/laundry service
  • Elevator/lift
  • Air-conditioned public areas
  • Airport transportation
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • One meeting/conference room
  • Parking nearby (surcharge)
  • Luggage storage
  • Tours/ticket assistance
  • Room service
  • Restaurant(s) in hotel
  • On-site car rental
  • Parking nearby
  • Airport transportation (surcharge)
  • Wireless (high-speed) Internet access - surcharge
Hotel Maria Elena Palace, Madrid,  Spain, Property Amenities Lounge/Bar

Rooms

Guestrooms at Hotel Maria Elena Palace offer minibars and air conditioning. Guestrooms feature satellite television with pay movies. Bathrooms include bathrobes, bidets, and hair dryers. Business-friendly rooms are equipped with desks and direct-dial phones. All guestrooms offer balconies. Services include housekeeping.

Hotel Maria Elena Palace, Madrid,  Spain, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Pay movies
  • Balcony
  • Air conditioning
  • Direct-dial phone
  • Internet access (surcharge)
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Bidet
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Satellite television service
  • Welcome amenities
  • In-room safe
  • Desk
  • Rollaway beds available
  • Cribs (infant beds) available
  • Smoking permitted
  • Complimentary newspaper
  • Climate control
  • Soundproofed rooms
  • Wireless high-speed Internet access (surcharge)

Dining

The hotel does not have its own restaurant, but there are several dining options within the surrounding area.

Nearby restaurants:

La Terraza del Casino

Villa de la Reina

Hotel Maria Elena Palace, Madrid,  Spain, Dining Breakfast room

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Maria Elena Palace

3.9
out of 5
avg. guest rating
Hotel service:
4.0
Hotel condition:
4.2
Room cleanliness:
4.6
Room comfort:
3.5
Location:
4.9
Neighbourhood:
4.9
80%

of guests recommend

out of 15 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Gregoria D from Miami, Florida USA
5.0
out of 5
Recommends this hotel
Posted 3 Nov 2011

“Can't wait to go back to Madrid.”

Very good hotel, comfortable and clean room, excellent breakfast. The best customer service. Francisco at the front desk and every body in the hotel made the difference.

Area recommendations
Hotel maria Elena is in the best part of Madrid. Close to Grand Via and Puerta del sol.
Getting around
The double decker bus take you around.
A Traveller from Massachusetts, USA
4.0
out of 5
Recommends this hotel
Posted 3 Feb 2011

“Great location”

The hotel has a fantastic location. It's in a heart of Madrid and within walking distance to Sol, Plaza Mayor, Royal Castle, cathedral, and many other attractions. I did a lot of walking and when I got tired I used the metro. The staff at the hotel was very nice and everyone at the front desk spoke very good English. My room did not have a great view and it was very cold. I turned off the AC as soon as I arrived and didn't turn it back on till the end of my stay (I stayed 3 nights in September) but it never got any warmer. I didn't complain about so I can't comment on the hotel's response but I needed to use an extra blanket at night. Tip: Madrid comes alive after sunset so plan accordingly. People flow into the streets when temperatures become more managable. Plaza del Sol and Plaza Mayor offer great people watching.

Getting there
I took the high-speed train from Barcelona and then the metro from Atocha train station to the Sevilla metro stop; the hotel was just a 2 min walk from there. If you're going to the airport, use the hotel shuttle - too long to go by metro and too expensive to take a taxi.
Getting around
The metro system is great to get around the city.
Must see
If you have an extra day, go to the historic city of Toledo, which is about 1 hr drive from Madrid. You can get there by train as well.
A Traveller from USA\
5.0
out of 5
Recommends this hotel
Posted 16 Jan 2011

“Good choice”

Prime location - literally couple of blocks from Plaza del Sol. Hotel is renovated. Everything is clean and in good condition. Nice bathroom. Overall a great value. There weer a few minor inconveniences. The hotel is on a quite side street but on weekend nights there are sometimes parties in nearby bars. Then if the room is facing the street you will hear drunk people on the street outside all night long (no closing hours). Also when things break in the room do not expect them to fix it immediately. The beds were a bit on the hard side but perfectly reasonable. Finally no thermostat to control the heating (sometimes too hot in the room), apparently the thermostat is only for the A/C.

A Traveller from Geneva, Switzerland
4.0
out of 5
Recommends this hotel
Posted 13 Sep 2010

“Very good hotel and superb location.”

Very good hotel and superb location.

Jose P from Massachusetts
5.0
out of 5
Recommends this hotel
Posted 4 Aug 2010

“Nice hotel great location.”

Great location, great staff. Showers a bit small.

Area recommendations
Central Madrid. Close o everything.
A Traveller
5.0
out of 5
Recommends this hotel
Posted 25 Jun 2010

“Great deal”

Great deal, great hotel, good location in the center of sol but on a quiet street. Make sure you're not walking on that street alone at night, though.

Brian S from Indianapolis, IN
2.0
out of 5
Does not recommend this hotel
Posted 13 May 2010

“Too hot to move.”

First of all, the room was double twin beds & we reserved a queen bed. We asked to switch rooms & was told that we could not do it until the following day. It was unbearabally hot in our room all day & especially at night, which makes sense considering they do not to turn on their air-conditioners in the hotel until June 1st. The internet that you can rent was down for one of the days we were there. Our room refridgerator also did not work. However, the clerk did allow us to use the front desk computer. The hotel was clean, the staff was pleasant, & it was in a great location for the price. Unfortunately the other issues, stated above, made this a poor experience & I would not recommend this hotel.

Area recommendations
Sol was the place to be while visiting Madrid. Close to everthing you would want to see & filled w/ people at all times.
Bryan C from Perth Australia
5.0
out of 5
Recommends this hotel
Posted 3 Apr 2010

“will use again”

on leaving we bookined a room to return to before our flight back to australia

A Traveller from sc
4.0
out of 5
Recommends this hotel
Posted 26 Aug 2009

“Great location”

a4 STAR EXPERIENCE IN A GREAT LOCATION, STEPS TO THE PLAZA DEL SOL, BUT ON A QUIET STREET. oNLY COMPLAINT IS THAT THE BEDS WERE QUITE HARD.

A Traveller from Sarasota, FL
4.0
out of 5
Recommends this hotel
Posted 29 Jun 2009

“Nice hotel, perfect location in Madrid”

We were at this hotel for 8 days in May and found it to be the perfect location for sightseeing in Madrid. The Sol/Seville Metro stops are close, also there are many restaurants/fast food places (even KFC, Burger King, McDonalds) nearby. The El Corte Ingles dept. store is also convenient (it has everything, including a supermarket for food). The rooms are nicely furnished with bright colors (we had a courtyard room at the back, which was very quiet), and are a good size for European hotels. The only drawbacks were the beds, HARD as a rock (but we understand this is pretty basic to all hotels in Madrid), and also, the AC did NOT work well, so we left the window open at night. Loved the SHOWER though! The hotel personnel were very friendly and helpful.

Traveller's tip
We didn't use the hotel restaurant (too pricey) but instead bought breakfast pastries/yogurt and stored them in the minibar. Got a carafe of coffee/cream each a.m. to go with (went downstairs to get it ourselves). Instead of hotel restaurant, eat AT nearby VIPS restaurant, good food, low prices. And for tapas/paella, go to Plaza Mayor!

Hotel Maria Elena Palace

Aduana 19 Madrid, 28013 Spain

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Nearby Points of Interest

  • San Fernando Royal Academy of Fine Arts - 0.1 km / 0.1 mi
  • El Oso de Madrid - 0.3 km / 0.2 mi
  • Puerta del Sol - 0.3 km / 0.2 mi
  • Plaza Santa Ana - 0.4 km / 0.3 mi
  • Congress of Deputies - 0.4 km / 0.3 mi
  • Convent de las Descalzas Reales - 0.5 km / 0.3 mi
  • Thyssen-Bornemisza Museum - 0.6 km / 0.3 mi
  • Monumental Theatre - 0.6 km / 0.4 mi
  • Plaza de Cibeles - 0.6 km / 0.4 mi
  • Plaza Mayor - 0.7 km / 0.4 mi
  • Royal Theatre - 0.8 km / 0.5 mi
  • Romantic Museum - 0.8 km / 0.5 mi
  • Museum of the City - 0.8 km / 0.5 mi
  • Prado Museum - 0.9 km / 0.5 mi
  • Plaza de la Villa - 0.9 km / 0.6 mi

San Fernando Royal Academy of Fine Arts - 0.1 km / 0.1 mi

El Oso de Madrid - 0.3 km / 0.2 mi

Puerta del Sol - 0.3 km / 0.2 mi

Plaza Santa Ana - 0.4 km / 0.3 mi

Congress of Deputies - 0.4 km / 0.3 mi

Convent de las Descalzas Reales - 0.5 km / 0.3 mi

Thyssen-Bornemisza Museum - 0.6 km / 0.3 mi

Monumental Theatre - 0.6 km / 0.4 mi

Plaza de Cibeles - 0.6 km / 0.4 mi

Plaza Mayor - 0.7 km / 0.4 mi

Royal Theatre - 0.8 km / 0.5 mi

Romantic Museum - 0.8 km / 0.5 mi

Museum of the City - 0.8 km / 0.5 mi

Prado Museum - 0.9 km / 0.5 mi

Plaza de la Villa - 0.9 km / 0.6 mi

The preferred airport for Hotel Maria Elena Palace is Madrid (MAD-Barajas) - 12.5 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Madrid, Spain (MAD-Barajas)

Area:

Gran Via - Puerta Del Sol, Madrid, Spain: Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.

Hotel Maria Elena Palace

Aduana 19 Madrid, 28013 Spain

Most recent booking for this hotel: less than 14 hours ago.
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