Watermark Hotel & Spa (Surfers Paradise, Australia)

Rooms & Rates

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Room type

Standard room


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.

Superior room


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Non-Smoking.

Standard Room - 3 Nights


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.

Standard Room - Advance Saver


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.

Superior room - 3 Nights


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.

Superior Room - Advance Purchase


2 doublePremium bedding. Desk. Television with standard channels, complimentary TV Internet access, and pay movies. Dial-up Internet access (surcharge). In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include phone, hair dryer, and complimentary toiletries. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-in time starts at 2 PM
Check-out time is 10 AM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: AUD 8 per night
- Buffet breakfast fee: AUD 29.00 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Special Check-In Instructions

Between 19 November and 3 December, the minimum check-in age at this hotel is 21 years old.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
In-room accessibility
Braille or raised signage

Property Amenities

In addition to a full-service spa, Watermark Hotel & Spa features an outdoor pool, a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired high-speed Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, a meeting/conference room, and small meeting rooms. Event facilities include conference/meeting rooms and a ballroom. This luxury hotel also offers a seasonal outdoor pool, a fitness facility, and a steam room. For a surcharge, a roundtrip airport shuttle is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Watermark Hotel & Spa is a smoke-free property.

Air-conditioned public areas
Airport transportation (surcharge)
ATM/banking
Babysitting or child care
Ballroom(s)
Self parking (surcharge)
24-hour front desk
Business center
Concierge desk
Multiple large conference rooms
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Event catering
Express check-out
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon
Designated smoking areas
On-site medical assistance available
Tours/ticket assistance
Wired (high-speed) Internet access - surcharge

One meeting/conference room
Parking limited (surcharge)
Sauna
Express check-in
Luggage storage
On-site car rental
Bar/lounge
Restaurant(s) in hotel
Shopping on site
Tour assistance
Room service
Health club
Laundry facilities
Massage - spa treatment room(s)
Multiple small meeting rooms
Multilingual staff
Porter/bellhop
Self parking
Smoke-free property
Spa tub
Steam room
Swimming pool - outdoor
Swimming pool - outdoor seasonal
Wheelchair accessible

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Rooms

Air-conditioned accommodations at Watermark Hotel & Spa offer minibars and safes. Beds feature premium bedding. Televisions come with complimentary TV Internet access and pay movies. Bathrooms include shower/tub combinations, phones, complimentary toiletries, and hair dryers.

Rooms are equipped with dial-up Internet access (surcharge). Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Watermark Hotel & Spa, Surfers Paradise, Australia, Rooms Guest Room

Room Amenities

Pay movies
Premium bedding
Hypo-allergenic bedding available
Air conditioning
Climate control
Direct-dial phone
Minibar
Coffee/tea maker
Daily housekeeping
Private bathroom
Complimentary toiletries
Hair dryer
Bathroom phone

Shower/tub combination
Electronic/magnetic keys
Desk
Iron/ironing board
In-room safe
Rollaway beds available
Cribs (infant beds) available
Standard television service
Dial-up Internet access (surcharge)
Television Internet access (complimentary)
Blackout drapes/curtains
In-room massage available

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Dining

Watermark Hotel & Spa has a restaurant on site. Room service is available.

Recreation

An outdoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golf - miniature nearby
Golf - driving range nearby
Golfing nearby
Surfing/boogie boarding nearby
Swimming nearby
Kayaking nearby
Sailing nearby
Water skiing nearby
Rowing or canoeing nearby
Dock nearby
Windsurfing nearby
Whale-watching nearby
Motor boating nearby
Boat launch nearby
Pilates classes/instruction nearby

Yoga classes/instruction nearby
Tennis nearby
Aerobics nearby
Running track/path nearby
Hiking/biking trails nearby
Bicycle rentals nearby
Scooter/moped rentals nearby
Parasailing nearby
Helicopter/airplane tours nearby
Skydiving nearby
Fishing nearby
Personal watercraft
Ecotours nearby
Bungee jumping nearby
Golf lessons available nearby

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Spa

The on-site spa has massage/treatment rooms.

National Rating

Official Australia STAR Rating provided by AAA Tourism Pty Ltd

AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Watermark Hotel & Spa

3.9

out of 5

avg. guest rating

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Showing 1 - 10 results (of 13) · See more Watermark Hotel & Spa reviews

A Traveller from Brisbane

5.0

out of 5

“Can't wait to go back”

I chose this hotel as I was going to the Gold Coast 600 and wanted to be within walking distance of the track. It wasn't too bad, about 15mins or so. The breakfast buffet, room service etc. was excellent, and they cater for food allergies which is great. The standard room was very nice with 2 king size beds, flat screen TV, reasonable size bathroom and mini bar. Reception was great and couldn't do enough to help. The only thing I thought was a bit rich was parking costs but I guess with parking spaces lacking on the coast the hotels have to charge. There were also 2 pool areas, and a day spa... I would definitely stay here again.

Area recommendations

I liked this end of Surfers Paradise as it was within walking distance of the shops etc., but away from the nightclubs and such. It also had some great restaraunts/take aways around the hotel area.

Rex B from Sydney, Australia

3.0

out of 5

“Will go back again”

1pm check-in, my daughter and I arrived at 10am, room was not ready, the front desk said they would contact me on my mobile when room was available. My daughter and I looked around the local area while waiting for the call. The call never came, we went back to the hotel to wait at 12:30pm. My daughter who is 10 years old went to the front desk to ask if the room was ready yet. I thought she wast waisting her time because they said they would call me on my mobile. Guess what !......the room had been ready for some time. The food at the hotel was expensive so we ate out and bought supplies at Woolworths which is near-by. The location is great just across the road from the "Q" building hotel. We got public buses to the 3 theme parks and decide Dreamworld was the best by far. Ridley"s Beleve it or not! was great too.

Area recommendations

Surfers Paradise was fine.

anna m from melbourne australia

2.0

out of 5

“would not go back,”

very run down interior furniture and quite old fashion . the people were nice but you need comfort. hope your teams revisit the hotels more often..

Area recommendations

i would recommend Broadbeach instead. more cosmopolitan great eateries and top cafes, breakfast places were lovely and the people were very friendly...

A Traveller from Northern rivers, NSW

4.0

out of 5

“Comfortable”

We opted for a superior room, mainly because it was cost effective as it included breakfast. The room contained 2 double beds which was a little hard to rationalise. One bed with extra room for chairs and table would have been our preferred option. Otherwise, the room was clean and comfortable. Breakfast was excellent with a wide range on offer and the buffet dinner (cheaper weeknights) was very good value and had a wide range of choices. Secure car parking was available for $8/night in the hotel basement, accessible by elevator.

Area recommendations

Within walking distance of Cavill Avenue, or at Broadbeach, close to amenities.

Michelle P from Sydney

3.0

out of 5

“Average”

Not as 'child friendly' as I would have liked & the food in the restaurant was overpriced. We ate out most days. Also the buffet breakfast was expensive. We also didn't like the fact that we had to pay extra for parking, $8.00 a day which you would automatically assume would be included in the accomodation price. The location was excellent and the staff were friendly.

Area recommendations

Surfers Paradise

A Traveller from Melbourne

5.0

out of 5

“Visiting Oldies in Comfort”

We came up to visit my Mum, Grandma and other family. Staying at the Watermark was great as we were not under anyone's feet waiting for showers etc. The breakfast was great letting us feel that we really were on holiday for the weekend, We were far enough away from the heart of Surfers not to be annoyed by nightlife noise but near enough to join in if we wanted.

Area recommendations

Away from the heart of Surfers. Noise could be a problem.

A Traveller from South Australia

5.0

out of 5

“Excellent place to stay with great spa”

Service was excellent. The in-hotel Spa and proximity to the beach make it a really relaxong location. Good food, reasonable food prices and excellent room service.

A Traveller from sydney

2.0

out of 5

“not impressed at all”

good location nice staff at the reception, but my room was duty, not happy at all !

A Traveller from Melbourne

4.0

out of 5

“Would recommend but would not return”

The hotel was lovely. On check-in we were bumped up to their Club Watermark section - King bed, ocean view 5 star room - when we had paid for a Superior Room in their 4.5 star section. Pools weren't very big but both had spas which were a nice touch on some of the colder days while we were there. Housekeeping wasn't great, they kept forgetting to replace shampoo etc. which was annoying. Reception and concierge staff were helpful but quite rude, was clear that they were bored/sick of hearing the same questions from tourists which made us feel quite uncomfortable. Great location though, a 2 minute walk to Cavill Ave and all the restaurants. I highly recommend Pancakes in Paradise - absolutely amazing pancakes and really friendly staff. Some negatives though - had to pay to use the safe in the room and you have to hire a DVD player which cost $15 a day. There were some stains on the sheets when we arrived and considering this was the 5 star section that is pretty ridiculous. For some reason the hotel rooms did not have proper curtains, which meant that in the morning you would be woken up at around 7am by sunlight streaming into your room. Positives - the bed was incredibly comfortable. Room had great air-conditioning and heating. There was a pool on either side of the building so when the hotel was blocking the sun on one side you could use the pool on the other which was convenient. Overall, I would recommend the hotel but would not go back there.

When to go

Go in early November or Mid-Late Feb as this is when kids are at school and it is not very busy tourist wise. This is why we were bumped up to a better room for free. Also means it is easier/more fun at Theme Parks

Michael O from Bundaberg, Qld

5.0

out of 5

“A good place to stay in Surfers Paradise”

The Hotel was what I expected. Right in the heart of Surfers...I have no complaints. Very comfortable and our room was on the 12th floor so we had fantastic views and everything was just a short walk away. The staff were helpfull and polite. If there was one criticism it would be that the tv reception was not that great but then I didn't go there for the tv. I would stay there again.

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Showing 1 - 10 results (of 13) · See more Watermark Hotel & Spa reviews

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