Long Beach Island Yoga Holidays

The shower showed signs of wear. The coffee machine did not work. Parking is very expensive. Not worth the $400 it cost to spend one night with overnight parking.

Excellent service all around!

Location is phenomenal and staff were outstanding!

Always a wonderful stay at this wonderful Philly hotel.

Amazing helpful staff, excellent location!

A five star hotel usually comes with a higher level of service and W fell a bit short. The biggest issue was the pool. You must have a bracelet to enter the pool. Bracelets are free with room and are available at front desk. I should’ve received or have been asked if I required said bracelets. Instead I was unaware and my wife and I went to the pool only to be embarrassed and treated like children. Staff simply said we couldn’t enter without bracelets. Nothing further and no sense of hospitality. I asked where I could get bracelets and was told to contact the front desk. So we would have had to go down to lobby in our swimwear like fools or change back into proper clothes. A complete waste of time and again, nothing of what I am used to from every other five star. The Ritz is around the corner and I’m certain it to be better.

Excellent service all around!

A few highlights about the property and then specifics, Scale from 1-10 (10 best) Location - 11 (ELEVEN) The best location by far. Room - 7.5 Deluxe King (hardly deluxe) -Small-ish and in need of updating, clogged shower (fixed) and not 100% clean. There was a bottle cap on the floor by the bed when we arrived and still there 2 days later. Someone is not cleaning properly. Door Staff - 3 - I opened the door more than acceptable at a Ritz -Carlton Reception - 8.5 - Friendly except for check out time. Did not even acknowledge us while on their computer. Lobby Bar and Restaurant - 4.5 - Lacks service levels and the Cesar salad was not edible. Time for a new F&B Manager, Chef, and new cuisine concept. Bathroom Commode - You better be small and thin. Just overall not a RITZ CARLTON experience.