The Forts Walking Track Waterpark Holidays

The location was great . The bed was the worst bed I have ever slept on avoid level 2 room 8 . It was as hard as a rock , perhaps reception could have mattress toppers on hand should you need it which would have made all the difference from a good stay to a great stay .

The view across the creek to the Cowboys Stadium was great. The floor plan worked well for our needs - car park and checkin was awesome - but there were some things which could’ve been better. Information about local facilities and things to do would’ve been appreciated. Also, maybe some security advice. The place also could have benefited from more soft furnishings to dampen the echo which was very hard to deal with. The TV was awful - too small and terrible sound. The beds were clean, but too soft. Taps kept falling off, missing drain coverings in sinks, and one floor wastes was loose in one of the showers. One blind was also not attached, so we couldn’t close up at night properly. More utensils, crockery and kitchen equipment to make it more self sufficient would have helped. The sauna also didn't work. The locations was okay… not really near anything,

Staff walked in to clean without knocking

Perfect apartment for a short stay in townsville

I have used the Holburn previously many times over the past 10 years. That is why I booked there this trip. I was really disappointed. The property is now very tired looking and in need of a complete refurbishment. My apartment had many cockroaches running around the unit so I had no choice but to put all food etc in the fridge at all times. Thank goodness there were cafes and eateries nearby. The reception staff seemed to keep strange irregular hours, so connecting with them was difficult. Also, read their cancellation policy. They do not refund. Overall, I would not stay there again as it wasn't a pleasant stay.

As it’s on a Main Street there was a lot of noisy people until late at night & then construction noise from quite early the next morning

Great value. It was a transition stop before going to Magnetic Island

I have used the Holburn previously many times over the past 10 years. That is why I booked there this trip. I was really disappointed. The property is now very tired looking and in need of a complete refurbishment. My apartment had many cockroaches running around the unit so I had no choice but to put all food etc in the fridge at all times. Thank goodness there were cafes and eateries nearby. The reception staff seemed to keep strange irregular hours, so connecting with them was difficult. Also, read their cancellation policy. They do not refund. Overall, I would not stay there again as it wasn't a pleasant stay.

Perfect apartment for a short stay in townsville

The view across the creek to the Cowboys Stadium was great. The floor plan worked well for our needs - car park and checkin was awesome - but there were some things which could’ve been better. Information about local facilities and things to do would’ve been appreciated. Also, maybe some security advice. The place also could have benefited from more soft furnishings to dampen the echo which was very hard to deal with. The TV was awful - too small and terrible sound. The beds were clean, but too soft. Taps kept falling off, missing drain coverings in sinks, and one floor wastes was loose in one of the showers. One blind was also not attached, so we couldn’t close up at night properly. More utensils, crockery and kitchen equipment to make it more self sufficient would have helped. The sauna also didn't work. The locations was okay… not really near anything,

The overall stay was fine and staff were friendly, but our cabin’s floor was clearly not swept and pretty dirty. Luckily they provided a broom for us to clean it ourselves. They advertised WiFi, but the WiFi only worked at our cabin about half our five day stay. Other than that, the bed was good, shower was nice, and provided amenities were all good.

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.

Staff walked in to clean without knocking