North Fork Waterpark Holidays

Good service and great location for my needs. Appreciated the ability to make my own breakfast downstairs on my own time. Great system of checking out food, etc.

My son and I stayed at this property for eight nights. From beginning to end it was wonderful. The property is extraordinarily clean and well-maintained. Everything about it was perfect. It’s in the heart of Little Italy/Chinatown and you’re steps away from great restaurants and the subway stations. There’s nothing I could change about this hotel. It was perfect.

Property is in a reasonably safe neighborhood, reasonably clean, a little outdated with loose fixtures and broken coffee maker but I wasn't there for the amenities, I was there to have a place to lay my head and that's what it provided at a reasonable cost

Great location and the rooms are immaculate. On my many stays, this is the first time a doorman greeted me upon arriving and leaving the hotel( he recognized me throughout my stay). My only suggestions is that staff should greet and acknowledge guest coming and going. Read up on The Ritz Carlton customer service philosophy. I still fully recommend The Lombardy.

Loved the cleanliness and the city views from up high were very good. Location excellent. The only downside is that it didn’t really feel like a hotel. It had a small bar, restaurant etc but no real feeling of a ‘centre’. Wasn’t a problem for us, but if you want somewhere with a bit more soul then look elsewhere

Doesn't match up with our expectations for a 5 stars hotel

Amazing

Loved that this Hotel had a Doorman! Friendly staff, clean room and comfy bed .. rooftop terrace a plus !

Great location and staff!

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.