Bangkok Old Town Waterpark Holidays

Staff was excellent and very helpful during our stay. Accommodations are excellent and located close to a mall and other shops

It was nice to stay at least one night, customer service phenomenal Ty!!!

Mid-size property in good location

Great location and helpful staff

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

The hotel was excellent, the staff was very friendly. I have nothing negative to say.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Nice, unique 5* hotel. The room was really great - I booked a junior suite and it was lovely. The staff were very friendly and very helpful, and just warm and welcoming. It was a really nice stay.

Good but shower water went from boiling hot to cold. Very hard to control. Great Breakfast fruit.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Everything about my stay was fantastic. I can’t fault anything, the friendly staff, the huge variety of options for breakfast, the suite, to the nightly chocolates. The balcony view overlooking the city was impressive. Thank you for an enjoyable stay.