Isla Caja de Muertos Luxury Holidays

Great hotel

The staff was super helpful and sweet, very welcoming and loved the location it was near a lot of shops and places to explore.

Had the best experience at this hotel, everyone was so nice and very helpful. I will come back again 10/10

Our stay started bad! We booked a partial ocean room. We got a room right next to the elevator with an ok view on the 8th floor. As soon as we got in the room, we could hear the elevator going up and down constantly. My husband was playing golf early in the morning and it was going to be impossible to sleep with the elevator going up and down constantly. We asked for a room away from the elevator and got downgraded to a room in the 3rd floor with no view because they had no other rooms available. But at least we could sleep peacefully. That was a bummer. But they compensated us for the downgrade after I talked to them. Other than that, the staff was great, helpful, and went out of their way to help us. They even provided a room for us at night after we had checked out to shower and get ready before heading to the airport since we had hung out at the beach all day. Hotel, pool and beach staff were all great. Food at the restaurants was decent. The lobby ambiance was the best! The front desk was very nice and helpful. I loved that they provide reusable water bottles that you can keep and have water stations through out the resort. Overall, we enjoyed our stay.

It’s very expensive. Parking is $30 a day but you also have to pay tariffs and taxes on it, $53.12. So one day of parking will run you over $80 a day. The beach is full of seaweed. There is only one pool for families, but more pools for adults only. No free breakfast. Breakfast will be over 90 dollars and don’t forget the tariffs of $60 and taxes. They need to update the pillows and hairdryer. There is no microwave in the room and the refrigerator is tiny.