West Bergen Fishing Holidays

The welcome drink and $25 chip were a nice touch. The staff were all very friendly and helpful.

This was a great retreat right in the middle of Times Square. Clean hotel with restaurants, bars and a pool. Rooms were cute and comfortable. Had a coffee maker and free water. Bed was comfortable large, bathroom was clean. Room service came daily. Only cons are that the elevators can be slow at peak times. But you will have that anywhere with more than 10 floors. Did not run into a single unfriendly staff member.

From the moment we walked in the doors the hotel was like a breath of fresh air,Rooms are updated and immaculate,bed is comfortable,shower is steaming hot and the size of the room is spacious for New York! I will definitely return next time I’m in town!

The room had an elevator noice

Clean room and close to everything

Hotel clean and feel luxury. Good hotel

Easy and early check in. Staff was welcoming and helpful. Traveled with a family of 4 (two kids), so the unit was more than enough space and the location suited our needs. Gym and laundry room was a plus! Would definitely stay here again.

The hotel is close to the subway station and Times Square. The room was clean and decently sized (you can’t expect big rooms in NYC). However, I feel like staying at this hotel wasn’t worth the lofty prices they charged. There were hidden fees upon arrival. Breakfast was included, but the quality of most dishes wasn’t great. Plus, it’s super crowded so it’s hard to feel like you have any personal space. It was hard to sleep at night because of how cold the building was. The bed in the room just came with a super thin sheet. The coffee machine in the room didn’t work either. The elevator was the most annoying part. It took several tries to get moving when I inserted my room card. Some of the people working at the reception desk need more training in how to deal with customers. Service with a smile helps.

Honestly best hotel I have ever stayed in! The smell in the lobby was so refreshing. The rooms were beyond clean, not even a little bit of dust in sight! I would 1000% stay again if I came back to NYC. And Times Square is right around the corner. You can see the red stairs from the front door of the hotel