Hunter Valley All inclusive Holidays

This was my second stay at Nesuto for the NRL Grand Final, after a great experience in 2024. Unfortunately, this visit was disappointing in comparison. My studio room was outdated, dark, cold and uninviting, with only a sheet and thin blanket and a view of the motorway. Kitchenware is outdated also. As a solo female traveller, the room also felt quite isolated. I was next to a noisy guest who regularly blasted music in the mornings—something I’ve never experienced despite staying in hotels around the world. Reception service was inconsistent and at times unwelcoming. A friendly smile and warm welcome can make a huge difference. On a very positive note, Saroj and Heidi at reception were wonderful. Saroj kindly arranged a late checkout and luggage storage before my flight, while Heidi was incredibly warm and helpful on the day I left. Both provided excellent customer service and deserve recognition. Overall, my 2024 stay was much better. The rooms and customer service need improvement, but Saroj and Heidi were definitely the highlights of this visit.

Nice 2 bedroom and 2 bath.… it is in the suburbs. Clean and no issues

The room was spacious and very modern. The deep was on point. The location was very convenient. Great restaurants all within walking distance.

Wow, the Medusa is absolutely fabulous! Love the beautifully designed interior which has bags of character and uses gorgeous colours, textures and sumptuous materials to create a feeling of period splendour and true luxury. Staff were fun, friendly and helpful. Evenings on the balcony, shaded by a pretty tree complete with fairylights and the occasional visit from a shy possum, were divine. A truly memorable stay.

Great location. Loved the kitchen facilities.