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"Great hotel and helful staff."

"This was my first time in Brazil. My first surprise at the hotel was the slow checkin. One has to do a government-required security form online first, but even after that the staff seem to take an age typing in their computers to get one checked in. The front-desk staff were helpful when I interacted with them as were the bell staff, the pool staff, and the maitre d' at the restaurant. But most of the other staff didn't speak English (very much or at all). I had pre-paid, and they forgot to scan a credit card for incidentals, so I ended up struggling to charge to my room one day, talking to a waiter who I couldn't communicate with. That was resolved by a nice manager later. The pool on the 17th floor is very nice with a fantastic view. But I did my swimming in the sea. The hotel provides a special card allowing you to get a towel, leaving the ticket as a deposit. You get it back and drop off when you check out. The biggest problem in the hotel is ventilation: I have a CO2 monitor and found the levels in most of the hotel were way too high (indicating they are recirculating the air). In my room it would get above 1000 ppm (600-800 would be good in other hotels). I did open the window some of the time to resolve this, but there was also high particulate pollution ouside! In meeting rooms of the conference centre part of the hotel, the C02 got above 2200 at times, which makes people start to have trouble concentrating ... not a good thing when you are in meetings all day!"

"Wonderful. "

"Super close to the ocean, friendly staff, very good breakfast "

"Room and bathroom was unclean. Dirty bed linen, dust/trash under bed under bed and sofa bed provided. The bathroom sink would back up with water and took a long time to drain. I was not notified that the middle elevator did not stop at the 8th and 7th floors. Used the stairs to get to my room several times. Chaotic breakfast seating my table was taken while I got my food, but a good and varied breakfast spread."

"There was a construction going on in the room above us, after complaining for 3 days, they finally moved us to another room, also with construction happening in a room above ours. And the rooms are old and dirty. Worst experience ever!"

"Property was well maintained. Pool is nice"

"Pool and roof deck are great. Affordable property so didn’t expect anything really nice, but mold, stains and water damage everywhere in the room we stayed. "

"Perfecto"