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"My overall stay was pretty nice. But the hidden fees is where they get you. We were not prepared at all for all the fees we ended up having to pay for. The stay we had to pay for entering Mexico. Each excursion we paid for they had hidden fees that were not mentioned to us at all. But we still had to pay for “insurance” for EVERYTHING. if I were to go back i definitely would just stay at the resort and not pay for any excursions due to the fact we had to pay for so many other things ruined the experience of exploring the city. I had paid for a transportation from and to the airport. But once we landed I was told my name was not on the list so we had to figure out a way to and from the resort which also costed another 200$ "

"Pool was great I used the spa very good "

"Very nice property and clean rooms"

"I recently stayed at the Riu, and my experience was excellent. The hotel was spotless throughout, making for a comfortable and relaxing stay. The food provided was great, with a good variety that catered to different tastes. Additionally, the location was fantastic, close to key attractions and convenient for exploring the area. Overall, I would give this hotel a solid 5 and would highly recommend it to anyone looking for a well-kept hotel with great location."

"Everything excellent"

"Pool was fun, relaxing and clean. The staff was attentive and helpful. We appreciate Juaventino’s attentiveness, he made sure we had everything we needed. Pedro and Kevin in the pool area were awesome."

"The grille restaurant could have had a better quality of steak, loaded with fat and over cooked The rooms could use chairs in the balcony Overall great property, we would come back!"

"My husband and I stayed 7 nights at the end of April. The hotel was very clean, the rooms big and comfortable. The pool was wonderful and always easy to find a lounge chair. The staff was friendly and helpful. The food by the pool was great. We loved how close we were to the town and could Uber for a few dollars to go have dinner or go shopping. Will definitely be back! We were asked at check in if we wanted to attend a time share meeting but after saying no, we were never bothered again."

"Staff very friendly, overall a pleasant surprise "