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"It is a “boutique” hotel as mentioned. Some of the amenities of a hotel chain are not offered, but offset by other features."

"Lovely hotel right in downtown Napa. We walked all over the place and barely used our rental car. Everyone was very kind and helpful. The towels were lovely and we had a different configuration every day. It was our guessing game! Do we get wash clothes today? No! But we managed just fine. We will definitely stay here again when we are in Napa!"

"great hotel. clean and easy. "

"Fun spot in downtown. Walkable for going out to eat or shop. Convenient parking garage right behind the hotel. "

"A girlfriend and I stayed at the Fairmont Sonoma for 4 days and it was an incredible stay! We utilized nearly all aspects of their considerable property- the pool, the spa, the lobby bar, the firepits, the outdoor games, the restaurant. It was all WONDERFUL. Beautiful landscaping and friendly/helpful staff. It was peaceful, quiet and lovely "

"The room was really nice and clean. The staff was very nice and helpful."

"Beautiful hotel, great big rooms, very clean, staff was amazing and efficient!"

"Staff was available 24/7, rooms were very clean. Wine tasting M-T complimentary, very much enjoyed! We wanted to stay at a place where there wasn’t a ton of rules to have to remember and abide by. Easy to get around, clean, close to everything, quiet, early check in was possible (room was ready). Quite happy there! "

"Arrived to find out my room was flooded in a pipe leak the night prior. The staff were very friendly about this and waived the destination (this charge was not listed on Hotels.com) and parking fees. The room we received was an accessible one with two double beds instead of a King. This was a reasonable accomodation. The rooms could use updating, but the other aspects of the resort were top notch. The firepits and morning coffee were particularly appreciated."