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Photo gallery

Featured image
Indoor spa bath
Balcony
View from Room
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
149 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Spa
Restaurant
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationZermatt–Sunnegga Funicular3 min walk
Popular LocationMountaineers Cemetery9 min walk
Popular LocationZermatt-Furi Gondola16 min walk
AirportSion (SIR)75 min drive

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  • Charme Quadruple Room

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 4
    More detailsCharme Quadruple Room
  • Double Room (Charme Mountain View)

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Mountain view
    • Sleeps 2
    More detailsDouble Room (Charme Mountain View)
  • Suite

    5/5 guest room rating

    Room amenities

    • 51 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuite
  • Double Room (Charme)

    4.4/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsDouble Room (Charme)
  • Double Room (Boutique)

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsDouble Room (Boutique)

About this area

Zermatt

Located in Zermatt, Relais & Chateaux Schönegg is in the city centre and near the boardwalk. Matterhorn Ski Paradise and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Weisshorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing.
View map
Popular Location

What's nearby

  • Zermatt–Sunnegga Funicular - 3 min walk
  • Mountaineers Cemetery - 9 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 30 min walk
  • Riffelberg Express Gondola - 45 min walk

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Gourmetstuebli — 1 min walk
  • Chalet da Giuseppe - 6 min walk
  • Restaurant Spycher - 6 min walk
  • Bäckerei Fuchs - 6 min walk
  • Z'ART - 6 min walk

About this property

Relais & Chateaux Schönegg

4.5-star, family-friendly hotel, walk to Matterhorn Ski Paradise
A full-service spa, ski-in/ski-out access and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms. All 48 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Complimentary wireless Internet access and MP3 docking stations are standard, as are flat-screen TVs with digital channels.
Relais & Chateaux Schönegg offers 48 forms of accommodation with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include sports massages, Swedish massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Full-service spa
  • Ice skating
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 23 September and 01 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 9 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 120.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Relais & Chateaux Schönegg and receive a full refund?
Yes, Relais & Chateaux Schönegg offers free cancellation on select room rates, because flexibility matters! Please refer to Relais & Chateaux Schönegg cancellation policy on our site for more details about any exclusions or requirements.
Is Relais & Chateaux Schönegg pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night.
What time is check-in at Relais & Chateaux Schönegg?
Check-in is from 2 PM to 10 PM. After-hours check-in is not available.
What time is check-out at Relais & Chateaux Schönegg?
Checkout is at 11 AM.
Does Relais & Chateaux Schönegg provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of CHF 800 per vehicle applies.
Where is Relais & Chateaux Schönegg located?
This family-friendly Zermatt hotel is located in the historical district, just steps away from Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise. Matterhorn Museum and St. Mauritius Church are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt Station is 10 minutes.
4.7
Exceptional
149 reviews
5 - Excellent
117
4 - Good
28
3 - Okay
2
2 - Poor
0
1 - Terrible
2

4.8/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Room (in Petit Chalet, a suite) was beautifully decorated and spacious, good value for money. However, we needed more shampoo, and duvet covers had scorch marks. Breakfast was good, but not varied at all.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view..wonderful staff!
he hotel was VH cry
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Hotel Schonegg
I just had an amazing stay at Relais & Chateaux Schonegg!!! There are not enough words to describe the outstanding customer service I received from Shuara, Cristina, and Bastian! Their genuineness to ensure I had a wonderful stay was incredible. The hotel is absolutely beautiful, and one could truly just sit on their patio, and have one of the best views of the Matterhorn. The spa is also incredible, and a great way to relax after winter hiking or skiing. I5 is a beautiful property, and I cannot thank the staff enough for making me feel at home in their beautiful hotel!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

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