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Outdoor spa bath
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
387 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationFuri - Trockener Steg Cable Car31 min walk
Popular LocationMatterhorn Express II Cable Car34 min walk
Popular LocationCharles Kuonen Suspension Bridge17 min drive
AirportSion (SIR)75 min drive

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  • Standard Double Room

    4.9/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 1
    More detailsDouble Room Single Use
  • Deluxe Double Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 2
    More detailsDeluxe Double Room
  • Double Room, Mountain View (Spa Double Room)

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • Mountain view
    • Sleeps 3
    More detailsDouble Room, Mountain View (Spa Double Room)
  • Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Mountain view
    • Sleeps 2
    More detailsDouble Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

About this area

Zermatt

Hotel Matthiol is located in Zermatt. Travellers looking for local activities can try Matterhorn Ski Paradise and Sunnegga Ski Resort, while those looking to experience a bit of culture can stop by Matterhorn Museum. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as sledging.
View map
Popular Location

What's nearby

  • Furi - Trockener Steg Cable Car - 31 min walk
  • Matterhorn Express II Cable Car - 34 min walk
  • Charles Kuonen Suspension Bridge - 17 min drive
  • St. Niklaus - Jungu Gondola - 24 min drive
  • Saas-Fee Ski Resort - 60 min drive

Getting around

  • Zermatt Station - 1 min drive
  • AirportSion (SIR) - 75 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering local cuisine. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

Hotel Matthiol

4.5-star, family-friendly hotel, walk to Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has ski-in/ski-out access and a restaurant. Free continental breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 33 rooms boast tablet computers, and offer free WiFi and iPod docking stations. Fridges and minibars are standard, as are flat-screen TVs with cable channels.
Hotel Matthiol offers 33 forms of accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. 31-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include MP3 docking stations and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Switzerland)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free return train station shuttle
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Ice skating
  • Ropes course
  • Sauna
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 31-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 10 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Matthiol Zermatt
Hotel Matthiol
Matthiol Zermatt
Matthiol
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Hotel Matthiol and receive a full refund?
Yes, Hotel Matthiol offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Matthiol cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Matthiol pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.
How much is parking at Hotel Matthiol?
This property doesn't offer parking.
What time is check-in at Hotel Matthiol?
Check-in is from 3 PM to 10 PM.
What time is check-out at Hotel Matthiol?
Checkout is at noon.
Does Hotel Matthiol provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 900 per person, one-way, applies.
Where is Hotel Matthiol located?
This family-friendly Zermatt hotel is within 1 mi (2 km) of Zermatt-Furi Gondola and Matterhorn Ski Paradise. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 1 mile (2 km). Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt Station is 23 minutes.
4.7
Exceptional
387 reviews
5 - Excellent
297
4 - Good
72
3 - Okay
8
2 - Poor
8
1 - Terrible
2

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
We had a great time staying at Matthiol hotel. Breakfast are amazing and beds are really good. Staff could have been a bit more friendly and helpful.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. Not in the center of town. Close to the slopes. Quiet and beautiful views.
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with mountain views and matterhorn. Staffs were friendly and room is amazing too.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, breakfast is a little bit simple, location is 15 mins walk to the lifts and 25 mins to the village centre
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020