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Hotel Eden Wellness

4.0 star property
Skiers find slopes for every skill level at this welcoming retreat, while those seeking relaxation can soak up the sun on comfortable loungers by the terrace

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Hotel Eden Wellness, near Zermatt-Matterhorn Ski Paradise, offers ski-in/ski-out access. Enjoy a breakfast buffet, a 9-hole golf course, and a spa. Attentive staff enhance your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
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About this property

Hotel Eden Wellness

  • Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
  • Consider a stay at Hotel Eden Wellness and take advantage of a free breakfast buffet, a golf course and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Treat yourself to a massage at the on-site spa. Enjoy the health club, as well as activities, such as horse riding, sledging and snowshoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and designer shops on-site.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), concierge services and coffee/tea in reception
    • Outdoor furniture, luggage storage and free newspapers
    • An electric bike charging station, snow sports gear and ATM/banking services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Eden Wellness offer comforts, such as pillow menus and bathrobes, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Children's slippers and childcare services
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with baths or showers and free toiletries
    • Coffee/tea makers, heating and daily housekeeping

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Exterior
Hotel Monte Rosa
Zermatt City Centre
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.8 out of 10, Exceptional, 214 reviews
The price is AU$493
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 95.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 8:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Eden Wellness have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM to 8:00 PM.

Is Hotel Eden Wellness pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Eden Wellness?

This hotel doesn't offer parking.

What time is check-in at Hotel Eden Wellness?

Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Eden Wellness?

Checkout is at 11:00 AM.

Does Hotel Eden Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Eden Wellness located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt, is within a 5-minute walk of Zermatt - Furi, Furi Ski Area and Furi - Riffelberg. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 70 out of 82 reviews
Rating 8 - Good. 8 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful views!@
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most accommodating, the complimentary breakfasts were fresh, and the bed was very comfortable.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Great Place, friendly staff, good location, free shuttle to the rail station.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view , friendly staff, facilities , walksbility . Highly recommended
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

MINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and very quiet place. The staff are warmly welcomed to us and treated us like a family. A complimentary breakfast was also delicious. Would love to revisit again.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Shobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at Eden Wellness. The staff were friendly. The facility and rooms were clean and beautiful with a mountain view of Matterhorn. The breakfast menu could improve. Overall great stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great delicious breakfast, convenient. Staff very helpful on what to do when the weather went bad. Very nice pool and sauna. Definitely recommended
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mountain get away

We really enjoyed our stay at this hotel: staff was always super nice, since picking us up from the train station until dropping us off the day we left. We liked the bedroom and the view and enjoyed seeing all the different ways the Matterhorn looks during the day. The pool was also nice. Location is great, both in Summer and in Winter, because it sits about halfway between the lifts to go up to the mountain. It has plenty of restaurants nearby, but our room was very quiet.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Zermatt!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.
Verified

10/10 Excellent

Roy

Liked: Amenities, property conditions & facilities
Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Felicia

Liked: Staff & service
Disliked: Room comfort
the hotel has a good location, is a cute hotel but the bed made me have back pain gor weeks! I think is the worst bed I ever laid down!!! I understand that is not USA, but come on! europe can buy good beds and towels in China or anywhere!!! the towel as well is soooo badd!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very good accommodation n service

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Upendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, slightly away from busy street.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Hotel

The Hotel is in a perfect location to see the Matterhorn, the staff was exceptional and facilities could not have been nicer.
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel - Above our expectations!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! Our room and an amazing view of the mountain and it was very nice, modern and clean.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel right at home with incredible views!

Fantastic hotel in Zermatt, lovely welcome and hospitality throughout our stay. Rooms were clean and comfortable with incredible views. The spa facilities were lovely and perfect after a long day skiing!
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Eden was very central in the town of Zermatt. All the employees at Hotel Eden were very kind and helpful. The breakfast was delicious and filling. Rooms were clean. The pool and spa amenities were also great after a long day of hiking.
Verified

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Zermatt!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!
Stayed 2 nights in Jun 2024