Zaoonsen Hotels, Yamagata

"Staffs are friendly. Locates opposit; 60m from chairlift."

"Our stay was great but we need to contact hotel because we left some shoes behind. Can the hotel please email me?"

"Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk."

"Extremely comfortable, excellent staff and outstanding service! "

"Room and amenities very clean. Access from bus station was very steep up hill. Towels should have been in your room but apparently it’s first in to get one. We brought our own. No common area but we did use the restaurant cafe area. Breakfast didn’t seem appealing for the price. Although we didn’t have breakfast Could you the microwave and had free boiling water. Did ask for extra pillow and mattress and that was no problem. Drying room was very good. "

"Lovely room"

"The service was fantastic across the board with everyone that we encountered from the staff. "

"Chan room. Convince location "

"The staff was amazing! So kind "