Verified
8/10 Good
Drew
26 Dec 2025
Liked: Cleanliness, staff & service
Drew
Stayed 1 night in Dec 2025
Kinosato
3.0 star property
Travelers soak in restorative hot springs at this mountain retreat before sampling regional specialties, all while surrounded by natural beauty
Choose dates to view prices
Photo gallery for Kinosato
![[Mountain Side Luxury] Guaranteed Corner Room on 3rd Floor, Japanese-Modern Twin, Non-Smoking | View from room - Kinosato (Yamagata)](https://images.trvl-media.com/lodging/18000000/17100000/17095300/17095271/d0b0d082.jpg?impolicy=resizecrop&rw=297&ra=fit)
![[Chic Modern] Twin + Japanese Room with 8 Tatami Mats, Non-Smoking - Kinosato (Yamagata)](https://images.trvl-media.com/lodging/18000000/17100000/17095300/17095271/e3673e78.jpg?impolicy=resizecrop&rw=297&ra=fit)
Zao Hot Springs Ski Resort in Zaoonsen offers relaxation and nature. Guests enjoy indoor public baths, on-site hot springs, and free in-room WiFi. The 24-hour public bath ensures constant relaxation, with shopping and dining options completing the experience.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Housekeeping
The current price is AU$288
AU$288
29 May - 30 May
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Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Hot springs access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Kinosato pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kinosato?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Kinosato on 29 May 2026 start from AU$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Kinosato?
Self-parking is free at this property.
What time is check-in at Kinosato?
Check-in start time: 3 PM; check-in end time: 6:30 PM. After-hours check-in is not available.
What time is check-out at Kinosato?
Checkout is at 10 AM.
Where is Kinosato located?
Located in Zaoonsen, this ryokan is within a 10-minute walk of Zao Quasi-National Park and Zao Hot Springs Ski Resort. Zao Sanroku Ropeway and Zao Chuo Ropeway are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Location
10
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 6 out of 9 reviews
10 - Excellent
6
Rating 8 - Good. 2 out of 9 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Yuno
25 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都蠻不錯的。飯店的人員也都很親切。
溫泉的話偏燙，不喜歡太燙的溫泉的人可能會有點可惜。
Yuno
Stayed 1 night in Nov 2025
Verified
6/10 Okay
KENTARO
17 June 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
和風モダンの部屋だったのですが畳の上にベッド置いただけでベッドも小さくあまり寝られなかった。風呂はいいのですが、値段に合っていないと思いました。食事は普通に美味しいです。
KENTARO
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
CHIHMING
17 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常有特色的旅館，日式的晚餐及早餐非常好吃，有機會到藏王的話，會想在入住
CHIHMING
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Verified traveller
25 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工很親切友善，房間很舒適清潔，食物質素十分好，一定會再來入住
Verified traveller
Stayed 1 night in Nov 2023
Verified
8/10 Good
アキラ
1 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当日は雨降りで した。
雪害防止のためと思われますが、屋根に雨樋がついていないため、泊まった部屋の窓の外に玄関の金属屋根があるため、そこに垂れた雨音が一晩中気になったのが残念でした。雫が落ちる部分に音消しの何か対策されていたらよかった。
趣や食事、接客など申し分なかった事から余計勿体無いと思いました。
アキラ
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
Lawrence
12 Jan 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常近藏王吊車，走路約5分鐘。
有專車接送來往藏王溫泉街或公交站。
溫泉十分舒適但需走一段室外的路。
前台工作人員十分友善。
Lawrence
Stayed 1 night in Jan 2019
Verified
10/10 Excellent
Verified traveller
9 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務非常非常好，很親切。
旅館造景精細，值得好好欣賞。
晚餐與隔日早餐豐盛，小胃的人就可惜啦～～～
