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"Room size good compared to those in Tokyo. Location convenient as it’s close to Nagano station. However it seems to be strict on the check-in time, though reached hotel early."

"Hotel staff: ⭐️⭐️⭐️⭐️⭐️ The location: ⭐️⭐️⭐️⭐️⭐️ The room: ⭐️⭐️⭐️⭐️"

"I recommend staying here. I liked the location, across the street from the train station. Breakfast was decent. They have a deal with Wendy's and their own little buffet. Everything was"

"This hotel was really comfortable and good amenities. Staff were welcoming and always helpful. Good position near the station, shops and restaurants."

"Great location and recommend."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Location was good with free parking. Breakfast was very good with multiple options."

"Convenient location right opposite to JR station .. rooms are well sized , room amenities can be collected from lobby ( same as other Japanese hotel chains ) … hotel does not have separate Onsen facility , however there are nearby facilities near hotel …. Buffet Breakfast is available at additional price in early morning "

"It was perfect! The staff was beyond amazing, so helpful and accommodating. The room was clean and comfortable. The onsen was lovely. It was a very beautiful place to be. I can’t wait to go back☺️"