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Yokohama Bay Sheraton Hotel & Towers

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Landmark Tower

Located close to Yokohama Museum of Art and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$359
31 May - 1 June

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About this property

Yokohama Bay Sheraton Hotel & Towers

  • Luxury hotel near Landmark Tower
  • Located close to Yokohama Museum of Art and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Access to a nearby health club, express check-out and luggage storage
    • A ballroom, smoke-free property and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 348 rooms include comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 25-inch TVs with cable channels
    • Fridges, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10280.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2450 for children
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, fitness facility or hot tub
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on 31 May 2026 start from AU$359, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Yokohama Bay Sheraton Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yokohama Bay Sheraton Hotel & Towers?

Self-parking is available for JPY 1900 per night.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Yokohama Bay Sheraton Hotel & Towers?

Checkout is at noon.

Where is Yokohama Bay Sheraton Hotel & Towers located?

Located in Yokohama City Centre, this luxury hotel is within 2 mi (3 km) of Yokohama Museum of Art, Landmark Tower and Pacifico Yokohama. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km). Yokohama Station is only a 4-minute walk and Shin-Takashima Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, excellent service.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Juebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, with easy access to the train station via either a bridge or an underground passage. The room size is quite good, offering a comfortable amount of space compared to typical hotels in Japan.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renatha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
it was very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Xiaozhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Harry

Liked: Staff & service, amenities, property conditions & facilities
Perfect location to all transportation, food and shopping. Highly highly recommend
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining
Stayed 2 nights in May 2024
Verified

10/10 Excellent

norak

Liked: Cleanliness, staff & service
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Herman

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Stayed 1 night in May 2025
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. They were very helpful and accommodating. Room was spotless and very comfortable. Breakfast was fresh and the variety was Amazing!!!!!
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Stay!

I had great room value that came with lounge access that offers savory meals and beverages and amazing breakfast buffet. My room was very spacious with beautiful view of Yokohama, and the value was beyond my expectations because if you book mediocre motel in SF, the price was equivalent to that when i booked here.
Stayed 1 night in Nov 2023