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Yokohama Bay Sheraton Hotel & Towers

Hotel Class
4 out of 5

Information

Reviews

4.4 / 5Excellent
556 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Anpanman Museum
    19 min walk
  • Popular Location
    Yokohama Museum of Art
    3 min drive
  • Restaurant
    HANAMARU
    5 min walk
  • Restaurant
    Oriental Café
    5 min walk
  • Airport
    Tokyo (HND-Haneda)
    28 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 Double Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, City View (Luxury Deluxe, Larger Guest Room)

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Yokohama

Located in Yokohama, Yokohama Bay Sheraton Hotel & Towers is in the city centre and connected to a shopping centre. Landmark Tower and Yokohama Marine Tower are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Yamashita Park. Yokohama Cosmo World and Zoorasia Yokohama Zoological Gardens are not to be missed.

Visit our Yokohama travel guide

What's nearby

  • Popular Location
    Anpanman Museum - 19 min walk
  • Popular Location
    Yokohama Museum of Art - 3 min drive
  • Popular Location
    Landmark Tower - 3 min drive
  • Popular Location
    Pacifico Yokohama - 4 min drive
  • Popular Location
    Yokohama Cosmo World - 4 min drive

Getting around

  • Yokohama Station - 4 min walk
  • Takashimachō Station - 17 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • Teppanyaki Sagami — 1 min walk
  • Ko-No-Hana — 1 min walk
  • HANAMARU — 5 min walk
  • Oriental Café — 5 min walk
  • Bistrot A Vin La-fina — 8 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

This smoke-free hotel features 7 restaurants, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 348 rooms offer free WiFi and free wired Internet, plus fridges and TVs with cable channels. Guests will also find minibars, room service (during limited hours) and premium bedding.

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Airport shuttle service is available at scheduled times from 7 AM to 5 PM. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3751 for adults and JPY 1875 for children (approximately)
  • Airport shuttle fee: JPY 580 per person (one-way)
  • Airport shuttle fee per child: JPY 290 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Facilities fee: JPY 2160 per person, per day and includes use of:

  • – Fitness facilities
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1900 per night
  • Electric car charging station
  • Return airport shuttle (surcharge) from 7 AM to 5 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 3751 for adults and JPY 1875 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Karaoke
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Activities

  • Health club access

Where to eat

  • Teppanyaki Sagami – Ocean-view restaurant offering seafood. Serves lunch and dinner.
  • Ko-No-Hana – Garden-view restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Compass – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Sai-Ryu – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Bay West – Bar. Serves dinner.
4.4

Excellent

5 - Excellent
300
4 - Good
197
3 - Okay
41
2 - Mediocre
15
1 - Poor
3
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This traveller didn’t leave comments with their review
    Stayed 12 nights in Jul. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul. 2019

    2/5

    • Disliked: Amenities, property conditions & facilities

    Like: Very near to Train Station Dislike: See list below 1. Charges of Yen 2100 for Swimming Pool, Gym and other for each time of use. Absurd, no other hotel charges 2. Same breakfast everyday and really limited options. Even the fruits also same for all 11 days watermelon, pineapple and sugar soaked Lychee... seriously 3. No bathrobes, iron and iron table 4. No shoe cleaning items 5. Rooms are really small as compared to competition Unfortunately had to book because of office but certainly not in the next trip which is due next month

    Stayed 10 nights in Jul. 2019

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