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THE KAHALA Hotel & Resort YOKOHAMA

Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

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Indoor pool
Indoor pool
Indoor spa bath
View from Room

Overview of THE KAHALA Hotel & Resort YOKOHAMA

THE KAHALA Hotel & Resort YOKOHAMA

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012

Explore the area

  • Popular LocationTokyo Bay1 min walk
  • Popular LocationHakkeijima Sea Paradise17 min drive
  • Popular LocationZushi Beach26 min drive
  • AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

About this area

Yokohama

THE KAHALA Hotel & Resort YOKOHAMA is located in Minato Mirai 21, a neighbourhood in Yokohama. Yokohama Museum of Art and Shinyokohama Raumen Museum are cultural highlights, and some of the area's notable landmarks include Landmark Tower and Yokohama Marine Tower. Looking to enjoy an event or a match? See what's going on at Yokohama Stadium or Nissan Stadium.

What's nearby

  • Tokyo Bay - 1 min walk
  • Yokohama Minato Mirai Hall - 8 min walk
  • Pacifico Yokohama - 9 min walk
  • Hakkeijima Sea Paradise - 17 min drive
  • Zushi Beach - 26 min drive

Getting around

  • Minatomirai Station - 9 min walk
  • Yokohama Station - 18 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • OZIO — 1 min walk
  • HAMA — 1 min walk
  • Ootoya - 6 min walk
  • Tully's Coffee - 7 min walk
  • Doutor Cafe - 8 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

Luxury Yokohama hotel in Minato Mirai 21, walk to Pacifico Yokohama
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. All 146 rooms offer comforts such as premium bedding and pillow menus, plus in-room free WiFi and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, fridges and minibars.
THE KAHALA Hotel & Resort YOKOHAMA offers 146 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 50-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (JPY 4000 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4500 for adults and JPY 3000 for children
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Russian

Business services

  • Conference space (1647 square feet)

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 12650.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 4500 for adults and JPY 3000 for children (approximately)
  • Valet parking fee: JPY 4000 per night
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 20 out of 27 reviews
5 - Excellent 74%
Rating 4 - Good. 4 out of 27 reviews
4 - Good 15%
Rating 3 - Okay. 1 out of 27 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 27 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 27 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly and helpful. We also enjoyed the pool facilities.
Stayed 1 night in Jun 2021

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ベイコートホテルの付属施設扱い。設備は共用。 サービスは悪くないが、ラグジュアリーホテルのレベルではなく、特別感はない。朝食のレベルは微妙。 ロビーフロアのお手洗いが汚く、掃除が行き届いていない。 ロケーションは最悪。パシフィコ横浜の屋根を眺める景色。せめて受付のスタッフがチェックインの時、観光案内など積極的にコンシェルジュ業務を果たすべきでは。 全くハワイのカハラとは別物で、根本的な構造改革が必要だと思いました。サービスのホスピタリティでカバーするのは厳しい。 宿泊してみて一泊5万円は冗談だと思いました。都内のラグジュアリーホテルと比べると値段半額くらいでようやく釣り合うイメージ。
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
ベビーベッド等幼児用設備の貸出サービスはとても助かりました。 お部屋のクロークにベビーカーも収納できるほど広く、ベッドルームを荷物置き場にとられず、広く使えたのも有り難いです。 幼児がいるので落ち着いて食事をできるようにインルームダイニングを利用したのですが、パスタも絶品で、レストラン利用と比較しても見劣りしませんでした!
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リッチもあるかもしれませんが、外の音も静かでしたし、部屋にいても他の音が気にならなくてゆっくり休めました。部屋の作りがとても良いです。とても気に入りました。
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが少なかったです。 対応は非常に良かったです!
Stayed 1 night in Oct 2021